I just received a new HTC Rezound 5 days ago and I am already having issues with my WiFi. It was able to connect successfully the first day I received my phone but not since then. When I turn on my WiFi it will see my home network in range, say it's "Obtaining IP Address..." then hang there for a minute before it disconnects then starts all over again in an endless loop.
I've tried troubleshooting with suggestions I've read on similar threads in this forum but none of them have fixed the issue. I've also worked with technical support with Verizon, my ISP provider, and HTC. Here's what I've tried:
-Unplug and reset router. Also, restoring router to factory defaults.
-Verified MAC filtering is disabled on my router.
-Set an all numeric WPA password, and tried with security disabled.
-Changed the channel on my router. (6, 10, 11)
-Forgot my network then manually added it back onto the phone after a shutdown/reboot.
-Factory reset the phone.
-Tried using a Static IP address.
-Verified my advanced settings - proxy is disabled, sleep is set to never.
My next step is to try a different wireless network later today to determine if it's my router/ISP or a defect with the phone.
Any other suggestions to try to troubleshoot this issue would be greatly appreciated. My phone is not rooted.