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Thread: Address Book / Contacts Disappearing

  1. Junior Droid
    KumaDroid's Avatar
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    #1

    Address Book / Contacts Disappearing

    Is there a clear answer as to why contacts disappear? I back up my contacts regularly to the SD card, so if I lose them I can always import them. But the fact that they disappear (for lack of a better term) sucks. I've had my phone for about a month and this has happened a couple of times, either partial contacts gone or the entire list.

    I've gone through the steps and precautions to backup and restore them, but why do they go? and where do they go? Its Pretty annoying.

    Thanks in advance
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  3. Junior Droid
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    #2
    i just ran into that exact same problem. I was talking on the phone and lost the call and looked in my phone log to call back and all my contacts, recent calls, etc had disappeared.. and i lost a few phone numbers that i just recently got that hadnt yet synced with my gmail. what happened and can i get the ones i lost back?
  4. Senior Droid
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    #3
    What apps have you loaded onto your phone? This happened to me one time when I had downloaded a SMS/MMS application from the market
  5. Junior Droid
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    #4
    I'm using Chomp as my SMS/MMS app.
  6. Junior Droid
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    #5
    im using handcent.. the message widget i used to have would delete my inbox but i unistalled it. it never messed with my contacts though
  7. Droid Newbie
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    #6
    This happened to me too at around 10:05 PM EST today Wednesday Feb 3rd 2010.

    It is also my second time and it is truly worrisome.

    I tried to resynch my contacts with GMail after I notice my empty contact list but it showed me an error:

    "Synch is currently experiencing a problem. It will be back shortly"

    Did anyone else have this problem? I had the same error message the last time it happened.

    I am really worried about a phone that would erase my contacts and phone log based on the access to a server.

    My application list is:

    Astro
    Gallery
    Color Note
    Swype
    Nerdy Tip Calculator
    The Weather Channel
    Where is my droid

    and Handcent SMS but I did not have this app the first time.
  8. Droid Sensei
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    #7
    Quote Originally Posted by Bandolero View Post
    This happened to me too at around 10:05 PM EST today Wednesday Feb 3rd 2010.

    It is also my second time and it is truly worrisome.

    I tried to resynch my contacts with GMail after I notice my empty contact list but it showed me an error:

    "Synch is currently experiencing a problem. It will be back shortly"

    Did anyone else have this problem? I had the same error message the last time it happened.

    I am really worried about a phone that would erase my contacts and phone log based on the access to a server.


    My application list is:

    Astro
    Gallery
    Color Note
    Swype
    Nerdy Tip Calculator
    The Weather Channel
    Where is my droid

    and Handcent SMS but I did not have this app the first time.
    Get used to it... this device is defaulted to sync everything so all the information (contacts ect.) is actually stored 'in the cloud.' You can disable that in the settings (Menu>Settings>Account and Sync Settings>Auto-Sync) if you want to avoid such things in the future.

    Huh... I just went there, it showed the "experiencing problems" error but my contacts have not disappeared. Interesting.
    You are right to be wary. There is much bullcrap. Be wary of me too, because I may be wrong. Make up your own mind after you evaluate all the evidence and the logic. - Mark Rippetoe
  9. Junior Droid
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    #8
    well my auto sync setting was off when it happened so that couldntve been the reason
  10. Droid Sensei
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    #9
    Quote Originally Posted by DroidJeff View Post
    well my auto sync setting was off when it happened so that couldntve been the reason
    Wow... now that is interesting, and no doubt annoying. Had you recently installed any new programs or screen replacement apps?? Has to be something tied to an app or something (like SMS handler) that has access to the contacts.

    Also are you using the stock (2.0.1) ROM or have you flashed a cooked ROM?
    You are right to be wary. There is much bullcrap. Be wary of me too, because I may be wrong. Make up your own mind after you evaluate all the evidence and the logic. - Mark Rippetoe
  11. Junior Droid
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    #10
    I'm running 2.0.1, and Panda as a home replacement. When my list disappeared, the first time was with the default Home and sync on, the second time was a week of Panda running and the sync off.

    Right now, I'm just waiting for my Contact ID pics to refresh after re-importing my list. Even backing it up and importing, i still lose ring tones assigned to specific contacts. I have to re-assign them.
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