I bought a Droid Bionic last month for a third party and have been having problems with system updates. The seller is unresponsive (lesson learned ) and was wondering if anybody could tell me what the problem might be and even hopefully help me fix it.
The phone works, but when I try to do a system update to 5.5.893, it will download the file and then about one-third of the way through the install process, it stops, brings up a screen with an exclamation point inside and triangle and the android character, then reboots and tells me the update failed.
Through some internet research, I am suspicious the phone was rooted (does not appear to be now, though) and that some bloatware was removed. I am guessing when it tries to do the update, it looks for these files and when they are not found, it stops the update installation. I have no idea if this is a correct assumption, though, and I have no idea how to figure out what those files are and how to replace them.
I have removed the battery and tried doing a factory reset and then doing the update, but the same thing happens. I do have the extended battery in the phone, if that makes a difference, but I would not think it would.
My current system is:
Looking for any advise or help. Like I said, the phone does work and is light years better than what I had, but it is frustrating to not be able to do the updates and make it even better.