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Thread: Bad Tech Rep in store?

  1. Master Droid
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    #1

    Bad Tech Rep in store?

    My Droid has a couple of issues ( Screen is a little loose when closed,headphone jack is also loose and was skipping some songs one day, touchscreen would think i pressed somewhere i did not,and the back light goes out and the phone stays on for about a minute until it shuts off ). I bought it online so i thought i could only send it back through mail but since im within my 30 days the CS on the phone said i could go to the store and they will give me a brand new one (not refub or anything).So i went to the store and the Flextronics (-_-) guy explained to me that the "wobbling" screen is like that and that the headphone jack did not skip any music while he was playing it (even though it still wobbles). So I didn't care about those really so i told him about when the phone thought i pressed somewhere i didn't (which happened for about a minute) and he said the screen was fine while he was testing it.Also the back light never turned off so he said that the "Manufacture" "Requires" for the problem to happen in the store?? Im sure it will still happen but since its not happening in the "store" im lying?? Was he just a bad rep or does he really have to see it happen? 30 Days Satisfaction Guaranteed my _ _ _.
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  3. Premium Member
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    #2
    Go to another store....Or ask for a Manager....
    A gun in the hand is better than a cop on the phone.

    Only the Skilled Survive

    A computer lets you make more mistakes faster than any invention in human history - with the possible exceptions of handguns and tequila.

    Drill Sergeant Frick's Rules For Un-armed Combat.
    1. Never be unarmed.
    2. See Rule #1

    USMC rule # 23 of gunfighting: Be polite, be professional, but have a plan to kill everyone you meet.



  4. Master Droid
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    #3
    Bought this phone from Best Buy mainly because of the clowns Flextronics supplies the stores in my area with. At least now I'm not tied to them for anything, plus BB's warranty is better.
  5. Premium Member
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    Quote Originally Posted by lockman View Post
    Bought this phone from Best Buy mainly because of the clowns Flextronics supplies the stores in my area with. At least now I'm not tied to them for anything, plus BB's warranty is better.
    What's that have to do with the OP's question?
    A gun in the hand is better than a cop on the phone.

    Only the Skilled Survive

    A computer lets you make more mistakes faster than any invention in human history - with the possible exceptions of handguns and tequila.

    Drill Sergeant Frick's Rules For Un-armed Combat.
    1. Never be unarmed.
    2. See Rule #1

    USMC rule # 23 of gunfighting: Be polite, be professional, but have a plan to kill everyone you meet.



  6. Master Droid
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    #5
    Quote Originally Posted by Backnblack View Post
    Go to another store....Or ask for a Manager....
    Ill try that this weekend mabey and i was thinking about that but what if the manager also pulled that "It has to happen in store" BS?

    Quote Originally Posted by lockman View Post
    Bought this phone from Best Buy mainly because of the clowns Flextronics supplies the stores in my area with. At least now I'm not tied to them for anything, plus BB's warranty is better.
    Yeah now I know why people hate on them -_-

    Quote Originally Posted by Backnblack View Post
    Quote Originally Posted by lockman View Post
    Bought this phone from Best Buy mainly because of the clowns Flextronics supplies the stores in my area with. At least now I'm not tied to them for anything, plus BB's warranty is better.
    What's that have to do with the OP's question?
    He was just saying how the Flextronics people are a pain in the ass.
  7. Droid
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    #6
    rda990, go to a Direct store. You went to an In-Direct store who would not be able to help you anyways. Or.....since you bought ur phone online, call CS back and make sure you tell them that. Go throught the trouble shooting with the customer care rep (be nice and patient), you will then get to talk to somebody in tech support and they will help you. Make sure you tell them you are inside of your WFG period.
    Last edited by heavyMGS; 01-06-2010 at 06:04 PM.
  8. Master Droid
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    #7
    Quote Originally Posted by Backnblack View Post
    Quote Originally Posted by lockman View Post
    Bought this phone from Best Buy mainly because of the clowns Flextronics supplies the stores in my area with. At least now I'm not tied to them for anything, plus BB's warranty is better.
    What's that have to do with the OP's question?

    Nothing to do w/ his question. You answered it completely. I was just being a post whore
  9. Master Droid
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    #8
    Now what the freak is Flextronics?
    Motorola Droid - Cyanogenmod 6.0.0-Droid | apps2SD | bekit 1200

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  10. Premium Member
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    #9
    Quote Originally Posted by Xerozix View Post
    Now what the freak is Flextronics?

    Electronics Store
    A gun in the hand is better than a cop on the phone.

    Only the Skilled Survive

    A computer lets you make more mistakes faster than any invention in human history - with the possible exceptions of handguns and tequila.

    Drill Sergeant Frick's Rules For Un-armed Combat.
    1. Never be unarmed.
    2. See Rule #1

    USMC rule # 23 of gunfighting: Be polite, be professional, but have a plan to kill everyone you meet.



  11. Master Droid
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    Quote Originally Posted by heavyMGS View Post
    rda990, go to a Direct store. You went to an In-Direct store who would not be able to help you anyways. Or.....since you bought ur phone online, call CS back and make sure you tell them that. Go throught the trouble shooting with the customer care rep (be nice and patient), you will then get to talk to somebody in tech support and they will help you. Make sure you tell them you are inside of your WFG period.
    It was a direct store? (Or was it? Im pretty sure it was) and I don't think he cared that i bought it online he was just "testing" the phone but since the things I said that was happening didn't happen to him he just gave it back -_-. Thanks ill try that tonight.

    Quote Originally Posted by Xerozix View Post
    Now what the freak is Flextronics?
    Flextronics - Wikipedia, the free encyclopedia

    "Flextronics International Ltd. (Flextronics) is an electronics manufacturing services provider that offers services to original equipment manufacturers (OEM). It also provides supporting supply chain services, including packaging and transportation throughout the world, as well as design and after-sales.
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