Dust under screen, not allowed to exchange

[Guchi]

or it got dust under the screen and they cleaned it, or cracked the screen and they fixed it or it had some other problem and they "refurb" it up and ship it back out

[roflcopters]

If that is the case that will be perfectly fine, but after my last mail in replacement from VZW being defective out of the box, I'm kind of weary. The phone even came with the checklist with all "passed" but that was certainly not the case.

[Xerozix]

yeah when i got my phone as a like new replacement it was like new but the screen edges were kind of scratched which I wasn't happy about

[roflcopters]

Well the last mail replacement I got, my 5th Touch Pro, refused to ring and the battery drained completely within 5 hours. Not sure how those things slipped past the techs, but oh well. That kind of thing is what makes me worry.

[JhankG]

I would return the phone to Verizon since you are still within your 30 day return period. Then you could run over to a Bestbuy or Walmart and pick one up from them. If you do this, let Verizon know about it because that seems pretty ****ty.

[roflcopters]

If I have another problem before the 21 of of this month then I will. I thought it was supposed to be almost no questions asked if I wanted to exchange it within 30 days...

[rda990]

If I have another problem before the 21 of of this month then I will. I thought it was supposed to be almost no questions asked if I wanted to exchange it within 30 days...

Same here but they act like you can't cancel your service and go to T-Mobile or AT&T...

[roflcopters]

I mean, I don't really WANT to hassle them, they did just let me renew my contract over a year early with no consequences so I could get the Droid..but I do think it's pretty shoddy for them to try and trick the customer

[SSHGuru]

Dude go in and be a pain. They should exchange it on the spot for you. I went into my local store and had a problem with clicking when talking to people. 5 people at the store said they did not hear it. However my wife heard it and she hears NOTHING. So the manager said no and I stayed and just made a pain of myself until he exchanged it.

If you're within the 30 days then tell him to return it and then tell him you'd like to buy a Droid please...

[roflcopters]

I will if this one has a problem. All I want is a fully functional, no defect phone!