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Thread: Ready to return this phone, call quality sucks...

  1. Droid
    YosM45's Avatar
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    #1

    Ready to return this phone, call quality sucks...

    O.K., between the

    1) Crappy browser that craps out and lags,
    2) The repeated notification of old/read hotmail emails and my inability to keep them marked as read,

    And now...

    3) My crap call quality, I'm am pretty much done and disappointed. I have 2 issues with my calls. My biggest problem is the crackle that I get in my ear piece when I'm on a call. I notice it more if me and the other person are speaking at the same time. Like when you accidently cut each other off. Some times it just happens when they are talking. It's only on my side. The other side says it sounds clear, but the crackle every 10 seconds has me going crazy. Additionally, on some calls I get an echo on my end. I'll say something and I can hear it on the other side like a delay.

    I just can't believe how bad the call quality is. I mean 1st and fore-most, this is a phone, but you wouldn't know it by all the call issues its had.

    I'm running 2.0.1, but it's not helping. Niether battery pulls or *228's are helping.

    I think its sad that this will be my 4th exchange.

    I love this phone, but I need a phone more than a multimedia device. It would be nice to have both, both not at this expense.

    So....is anyone else having call quality issues?
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  3. Droid
    calpilot7's Avatar
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    #2
    Are you using GV for calls by any chance? GV call quality was not good for me. It's amazing that Verizon has actually swapped phones with you 4 times rather than just cutting their losses and refunding your money.
    Last edited by calpilot7; 01-01-2010 at 10:04 AM.
  4. Super Moderator
    Vulcan1600's Avatar
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    #3
    Sounds like you got a bad phone....4 of them? And, I can tell you you're wasting your time with the *228's.....the PRL's only update every 4 to 8 weeks so you're not accomplishing anything that way. The guy who is the Ask A Tech or whatever in his thread says about how to possibly improve call quality by placing it in a certain mode (sorry, can't remember right now), it actually adversely affected mine and people were complaining, so I went back to default and the quality has been just fine.
    Thank you to all who have served or are serving our great country. You're always in my thoughts and prayers.

    Freedom is never more than one generation away from extinction. - Ronald Reagan
    --------

  5. Super Moderator
    Vulcan1600's Avatar
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    #4
    Quote Originally Posted by calpilot7 View Post

    Are you using GV for calls by any chance?
    Happy New Years to you.
    Last edited by cereal killer; 12-31-2009 at 09:55 PM.
    Thank you to all who have served or are serving our great country. You're always in my thoughts and prayers.

    Freedom is never more than one generation away from extinction. - Ronald Reagan
    --------

  6. Droid
    YosM45's Avatar
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    #5
    Quote Originally Posted by Vulcan1600Rider View Post
    Sounds like you got a bad phone....4 of them? And, I can tell you you're wasting your time with the *228's.....the PRL's only update every 4 to 8 weeks so you're not accomplishing anything that way. The guy who is the Ask A Tech or whatever in his thread says about how to possibly improve call quality by placing it in a certain mode (sorry, can't remember right now), it actually adversely affected mine and people were complaining, so I went back to default and the quality has been just fine.
    The 2nd & 3rd were replaced on the spot in the store. The screens were loose. So this is my second that actaully went home with me. It's not like I can take the phone in the VZ store and make up a story, just to keep getting a new phone, just to spend 2 hours setting it back up.

    I thought about changing the call settings. I read that post. I just can't imgine that I'm the only one having any of these problems.
  7. Master Droid
    Tillers_Rule's Avatar
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    #6
    That's odd. The good call quality is the first thing I noticed after switching from Sprint
  8. Senior Droid
    Echo3's Avatar
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    #7
    Call quality is no issue for me. No crackle and the person's voice comes out clean and clear. IMO, the call quality sounds better than my iPhone 3G.
  9. Super Moderator
    Corinacakes's Avatar
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    #8
    Well considering the "slew of problems" you posted on 11/24 with yur droid i think yur 30 day return limit is up. drive careful
    *~*Corinacakes*~*

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  10. Droid Sensei
    SSHGuru's Avatar
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    #9
    Answers Below..

    Quote Originally Posted by YosM45 View Post
    O.K., between the

    1) Crappy browser that craps out and lags,

    --- Try Dolphin

    2) The repeated notification of old/read hotmail emails and my inability to keep them marked as read,

    -- Download K-9 Mail.

    And now...

    3) My crap call quality, I'm am pretty much done and disappointed. I have 2 issues with my calls. My biggest problem is the crackle that I get in my ear piece when I'm on a call. I notice it more if me and the other person are speaking at the same time. Like when you accidently cut each other off. Some times it just happens when they are talking. It's only on my side. The other side says it sounds clear, but the crackle every 10 seconds has me going crazy. Additionally, on some calls I get an echo on my end. I'll say something and I can hear it on the other side like a delay.

    -- I returned one phone because of a faint constant clicking that no one in the freakin store could hear but me. I had to fight them to return it. There was also alot of crackle.. The new one has been fantastic. So good and clear that sometimes I ask if the person is still on the phone - yes THAT good. As clear as a landline.


    I just can't believe how bad the call quality is. I mean 1st and fore-most, this is a phone, but you wouldn't know it by all the call issues its had.

    I'm running 2.0.1, but it's not helping. Niether battery pulls or *228's are helping.

    I think its sad that this will be my 4th exchange.

    I love this phone, but I need a phone more than a multimedia device. It would be nice to have both, both not at this expense.

    So....is anyone else having call quality issues?
  11. Developer
    eagle1967's Avatar
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    #10
    Thats wierd. after reading here for a couple weeks before i got the droid i was expecting a poor quality on phone calls but figured if i could hear what they were saying and they could hear me that would be cool with all the other features of the phone. But the phone quality on both ends is fantastic i think it sounds better than my home land line phone did. and have none of the lag with anything anyone is talking about. either my expectations are low or i got a super phone . as for internet speed and phone coverage remember i am coming from at&t.
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