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Thread: os update installation failed.

  1. Droid Newbie
    wanderer93's Avatar
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    156165
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    Jan 2011
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    San Diego
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    Phone
    Motorola Droid Pro
    #1

    Exclamation os update installation failed.

    I'm new to droids. I have a motorola pro that I rooted early to uninstall apps I didn't want. I am not sure that is the problem. I now get an update notification every couple of days that wants to update the OS. It downloads forever and attempts installing and then reboots and fails. I spent an hour and a half with verizon tech support and factory reset my phone. The update still failed to install although I have the upgraded OS version I think. 2.26.2.xt610.verizon.en.us. Can anyone either tell me how to get the update to not fail or to quit getting the update now notification? The current OS I have seems to work much better than the one it came with. It's Annoying to have my phone shut down for 10 minutes every couple of days and still fail at what it's doing.
    Thanks

    Everyone wanders but where we go makes us who we are.
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  3. Droid
    DarkJeckyll's Avatar
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    118137
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    Droid Bionic
    #2
    The update looks for all those installed apps to be on there when it starts updating. You're gonna have to reinstall those apps or just ignore the update. I'm not to sure how to hide the update tho. Good luck

    Swype'n and typin from the X
  4. Droid Newbie
    wanderer93's Avatar
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    156165
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    Motorola Droid Pro
    #3

    Why didn't the factory reset fix that?

    The Verizon Tech told me the factory reset would probably restore the apps I took off but it didn't. There has to be a way around it to do the update. Anyone else have any ideas? Thanks
  5. Senior Droid
    iNfAMOUS702's Avatar
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    THUNDERBOLT>>DX>>DiNC>>D1
    #4
    Quote Originally Posted by wanderer93 View Post
    The Verizon Tech told me the factory reset would probably restore the apps I took off but it didn't. There has to be a way around it to do the update. Anyone else have any ideas? Thanks
    seems like everytime i go into a verizon store im always the one educating the associates on the technology and the phones as well..i asked a girl from vzw if they ever planned on unlocking the DX bootloader and she said "wtf is a bootloader and a DX??" smh
  6. Master Droid
    AngryHatter's Avatar
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    Phone
    X2
    #5
    Settings/Privacy/Automatic Restore

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