My wife and I have just upgraded our phones. We purchased a droid x for her for Christmas (belated) two days ago. The day she got her phone, my wife was playing around with it, setting up her calanders, email, contacts and so forth. Basic stuff, no updates, no "gobbledy gook techy geekery." as she would call it. (She's so not a geek like me.) The battery nearly ran out once, so she charged it. Then used it until the battery completly went dead. She plugged it into a car charger and a green LED illuminated. She tried to turn on her phone... nothing. We charged it overnight with the regular DC wall charger, or thought we did. The next day (which was yesterday) tried turning it on... nothing. I removed the battery, which was cool or room temperature (weird for a battery that's been charging) for several minutes and then reinserted it. Tried turning it on... nothing. Same day. Took it back to the "premium Verizon retailer" (riiight) The manager took a look at it, replaced the battery with a new one and it worked...
Tonight my Wife and I turned off our phones when we went into a theater. She had a battery warning message (15 percent left) before TURNING IT OFF COMPLETELY. When we got back to the car, we plugged her wall charger into the DC accessery port, and tried turning on the phone... Solid green LED, and nothing more. Tried removing the battery and reinserting it before powering on again.... nothing. Tried removing the battery and plugging in the phone to DC power... nothing. Just the solid green LED light.
Taking it back tomorrow for a replacement. Is this a common problem with the Droid X? can it be fixed without having to replace or refurbish the phone?
This is my wife's first high tech phone and it is very frustrating to have this kind of thing happen. I'm afraid she will loose what little faith she has in technology. She loves her new phone and is very dissappointed that this is happening. I intend to give that "premium Verizon retailer" a piece of my mind tomorrow first thing. Please let me know what you all think and give me any suggestions for helping my wife trust her new phone and keep the battery in good condition.
All advice is appreciated! Thank you!