Hi all, having some issues here with the DROID 2. Just recently switched from a BB Storm to a DROID 2, and was completely satisfied with the switch until a couple days ago. Problem is that I am in Afghanistan and Verizon customer support is not cutting it (reading from a script to fix the problem and they are now going in the wrong direction, blaming the local cellular company).
I am unable to connect to connect to the internet. The cellular company verizon contracts through in Afghanistan (Roshan and Etisalat) has good coverage at my location. (I actually have a Roshan phone and currently have internet connection). I am connected through their cellular company on my DROID. I can text and send calls but am unable to get on the internet (and the internet icon is not coming up in the top right corner).
I had internet for the first 3 days I had my DROID in country (Global roaming was activated prior to being sent to me). After the 3rd day it just stopped. I have tried switching over to other networks that "V" has a contract with but to no avail.
Strange thing is that when I put my "V" SIM card back into my BB Storm I get internet signal. According to the DROID (going to About Phone/Status) it says:
Signal Strength: -72dBm 20asu (that's average, it's usually between -85 to -70dBm
Mobile network type: EDGE or GPRS depending on what network I'm connected to. (Afghan is GSM only, and yes, those are in all caps, not lower case.)
Service state: In Service
Mobile network state: Disconnected
I am not sure what the mobile network state should be. I didn't look when I had internet. Unfortunately I believe that the phone is to fault here. I didn't drop it or anything, but I have pretty much ruled out the network as the problem (since every other phone I have has internet connection).
I have done a factory reset as well, no improvement. I have a feeling the software/firmware has been dumped for GPRS/EDGE network access. I'm no cell phone tech though. (Actually a tech for cell phone jammers, and no, no jammers are messing with my phone. The symptoms don't fit.)
(sorry for the long post)