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Thread: Battery Status Unknown / Wont Charge

  1. Droid Newbie
    SyReal's Avatar
    Member #
    4529
    Join Date
    Nov 2009
    Posts
    3
    Phone
    Motorola Droid
    #1

    Battery Status Unknown / Wont Charge

    This just happened a few hours ago , my battery status icon turned gray, and only displays a question mark. When I go to battery status in the settings menu it reads unkown , but knows the battery level is 20%. I just got home to plug it into the charger but it will not charge, I have also done a battery pull. Any advice?
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  3. Master Droid
    JayMonster's Avatar
    Member #
    10787
    Join Date
    Dec 2009
    Posts
    776
    Liked
    2 times
    Phone
    Droid by Motorola
    #2
    The device didn't get wet or damaged did it?

    If not, and even after a pull you are getting a status unknown... I would bring it back to Verizon.
  4. Beta Team
    JonKyu's Avatar
    Member #
    4977
    Join Date
    Nov 2009
    Location
    Provo, UT
    Posts
    2,398
    Phone
    DROID X
    #3
    Have you tried a factory reset? But u agree with jay bring it back to the store and see what they can do for you.

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