I have removed Lookout from my phone twice now. Verizon installed it the first timefor some oddity issues. I went back out and reinstalled it when my virtual keyboards started duplicating letters. The past few days I have hit refresh and stop several times because the speeds I was accustom to just arent there. I remember reading other posters saying similar remarks and after seeing this bit am wondering if "the network" is burdened. The unfairness to an average user is what guarantees me that what I am accustom to and started out with as rapid fast is now going to inch along like a modem line? Who makes that call initially? Buy your fast device today to get hooked, to slow it down tomorrow. Bummer.