Verizon is a phone company, not a bank where they draw you in at a low interest rate and then jack the price up on you later. I believe every person who said a rep told them it was "for a year," or "temporary" did tell you that because that is the best information they have available at this time And I think some of them pull it out of their behinds to cover said area of the human anatomy. (That's called keeping it family friendly)
It just makes sense that you have to be competitive price wise and they are in competition with Sprint on this and I believe others will follow as well.
Everyone a few months ago was predicting the demise of free data. That was not only erroneous, quite the contrary we are getting better deals then ever. I suspect prices will come down even more in the future.
I just tried 2 different times, and the reps at this number for the flier are not offering it, or being assisting with getting this rate for anyone that did NOT receive the e-mail/mailer. So they are either getting negative feedback from management, or they are just being stupid about letting existing customers get it. Reinforces why I'm seriously looking at other carriers. Especially given the issues I've had with the service & hardware I've had to this point.
Now as far as technical support, yes, they can be a bit better with that but it's hard to fault the CSR techs when they have so many to deal with. On this Forum we concentrate exclusively on Droids/Android phones so we probably know more then they do.
No love here...since I didn't get the email; they wouldn't honor a switch to the promotion for me.
Just called very very nice lady helped me. I had $89.99 unlimited talk and text with $29.99 for Dinc data for $120.00 p/m now down to $100.00
My Family is on the 1400 share need to talk to my mother in law getting a new phone. Hers is so old it doesn't get any form of data so can't get discount for those six line till she upgrades. All or none.
CSR to call be back monday to she which phone she picks and I should be in business.
Yea, I tried one last time, getting no love in the slightest. There's a database or something they are checking against your number to see if you were offered the promotion. Seems that they got overrun with people just calling for it and now they are being sticklers for it. Those who got it without the mailing/e-mail, great job for being prompt and jumping on this asap. Looks like those of us that are a couple days late, we'll just being left out in the cold with no love from Big Red.