I asked if I upgraded the phone on my 2nd line, if I keep the $20 discount. They said if I upgrade line #2, and get a 2GB data plan, I keep the discount. However, if I go to shared data on the 2nd line, I lose the $20 discount.
I then asked about adding a 3rd line. They told me if I add a 3rd line, the cost is $9.99 for the line and $30 for a 2GB data plan. I asked if I was able to get the $20 discount like I have on my 2nd line, but they said that is not available. I guess I don't understand this part. I'm still under contract.... my plan calls for $19.99 for each additional line (see the flyer on the first page of this thread.) So am I confused.. or should I be able to add a 3rd line right now for $19.99? My wife's line shows up as $9.99 for the line, plus $30 for the data, less a $20 discount. I know if I add a 3rd line, I won't be able to get unlimited data, and I'm OK with that. However, I think I should be able to get the $20 discount today even if I add a line. Should I call again and get a different phone rep?
Also, I have my last NE2 discount on my main line.. has anyone had success moving that discount to another line? I was denied that yesterday as well.
Any help and input would be greatly appreciated!