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Thread: Your Warranty Replacement just might be a Droid 2 / Incredible

  1. Junior Droid
    leoiden's Avatar
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    #21
    Quote Originally Posted by DroidMastar2 View Post
    I've been doing that for a while now. When a verizon phone stops being made if your phone is still under warranty ( the one year factory warranty) they will replace it with the next phone up.
    from my personal experience back when i had a touch pro ended up having it replaced by asurion after the 3rd replacement with a tp2 when it first came out,and thats after asking to speak to a supervisor!
  2. Droid
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    #22
    Quote Originally Posted by prettyboyvictor View Post
    ok so i got the droid one and lately its been making this static noise randomly even when its on vibrate and my keyboard is really starting to bubble up and make it hard for me to type now.. if i go to verizon and complain like a little girl that lost her balloon will i get a droid 2 ? i do have warranty on it and insurance if it matters

    Yes.

    Just make sure to work your way up to the manager, then customer service, and then the manager of customer service..

    I was originally swapped a droid-1 for a storm 11 months ago..

    a couple of weeks ago i was swapped a droid-2 for a droid-1 with a defective screen.

    ***** like a hungry school-girl and go right to the front of the line.
  3. Droid
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    #23
    Quote Originally Posted by Regulator View Post
    Quote Originally Posted by danDroid View Post


    There is some good news for those that might have to seek warranty replacement for your phone. According to a recent post on Droid-Life.com, Asurion has offered to replace some customers using the Motorola Droid and HTC Eris with a Motorola Droid 2 or HTC Incredible.

    We’ve heard from 2 readers, one who had the option to replace their 3rd refurbished Droid Eris with either a Droid 2 or an Incredible and another who was able to swap out a 4th refurb’d Droid 1 for a D2. And we’re not talking insurance claims here, this is straight up warranty swapping.
    Source: Verizon Offering DROID 2 and Incredible as Warranty Replacements?
    I called today after hearing this, talked to supervisors and everything the most they offered me was an early upgrade due to me having 4 droids replaced. They said they didnt have any refurbished droid 2 devices. My scheduled upgrade isnt until dec 24 2011
    This is the exact same upgrade date that I have... exact same!!
    It was fun while it lasted but the Storm is over...
  4. Developer Relations
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    #24
    This is reassuring to know, because the eris/devour thing would have been unacceptable

  5. Junior Droid
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    #25
    one guy said he reported his phone lost and got a droid 2 whats the diffrence between losing a phone and reporting it stolen?
  6. Junior Droid
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    #26
    Quote Originally Posted by Aquaflame14 View Post
    one guy said he reported his phone lost and got a droid 2 whats the diffrence between losing a phone and reporting it stolen?
    If you report it stolen, they want a police report. Bad idea to call the cops and do that if it was not actually stolen.
  7. Senior Droid
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    #27
    Just had mine replaced, D1 replacement on it's way.

    My screen legitimately started selecting a lot of crap that I didn't select myself so I called, they are sending me 2day FedEx another OG Droid.

    Wish they offered me something else, but I understand there's enough stock in refurbs to keep from doing that, and then again them giving away newer devices won't make sense financially.

    If this next one is a POS though, I will be escalating my call.
    Still using a D1, thanks to Bugless Beast!
  8. Droid
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    #28
    Quote Originally Posted by bronx finest View Post
    Just had mine replaced, D1 replacement on it's way.

    My screen legitimately started selecting a lot of crap that I didn't select myself so I called, they are sending me 2day FedEx another OG Droid.

    Wish they offered me something else, but I understand there's enough stock in refurbs to keep from doing that, and then again them giving away newer devices won't make sense financially.

    If this next one is a POS though, I will be escalating my call.
    Pretty much the same story here. They didn't want to replace it at all, for my charging problems, but I got a D1 on its way. If this refurb stinks, then I might cause a stink too. I have had 4 droids.
  9. Droid
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    #29
    Quote Originally Posted by dumpyloser View Post
    Quote Originally Posted by bronx finest View Post
    Just had mine replaced, D1 replacement on it's way.

    My screen legitimately started selecting a lot of crap that I didn't select myself so I called, they are sending me 2day FedEx another OG Droid.

    Wish they offered me something else, but I understand there's enough stock in refurbs to keep from doing that, and then again them giving away newer devices won't make sense financially.

    If this next one is a POS though, I will be escalating my call.
    Pretty much the same story here. They didn't want to replace it at all, for my charging problems, but I got a D1 on its way. If this refurb stinks, then I might cause a stink too. I have had 4 droids.
    Called yesterday for the same issues. On it's way
  10. Junior Droid
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    #30
    yea but whats lost filed under and insurance claim or warranty
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