Samsung’s Galaxy Gear smartwatch looks to be off to a very bad start. Seen inside of the document, there has been an above 30% return rate for the device. A number that is high for a device that has seen a ton of both positive and negative publicity. Although, some reviews for the Gear gave it rather low scores for lacking any real functionality or worth for consumers. That doesn’t cover the $300 price tag.
Samsung has asked employees on hand at the Samsung store inside Best Buy locations to dig deeper and start asking customers exactly why they are returning the device. When Samsung gains enough feedback, maybe they can either fix its current problem or do better with Galaxy Gear 2.
Has anyone here purchased Gear, only to later return it?