Sony CM-B1201 > Samsung SCH-8500 > Motorola RAZR V3m > Samsung SCH-i760 > Motorola DROID X > HTC Thunderbolt > Samsung Galaxy Nexus/Motorola Droid Razr Maxx > Droid Maxx
I was able to get a refund for an application that didn't work because it failed to download. I got that refund like a day or two later.
Simply Stunning rooted OGD
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The developer should have the flexibility to decide an extended return time such as 30 minutes, 2 hours, 8 hours, 24 hours, etc. A developer can now offer a trial that is fully functional for an extended period of time that is then made fully functional again by paying for the license key upon expiration of the trial. I appreciate developers that have this option so I can be sure the app does what I need and then make the final purchase. e.g. Car Home Ultra has a 30 day trial fully functional and after 30 days I decided yup I want to keep using this app and bought it. Really depends on the app how a trial should be handled. Thus give the developer the options.
My first smartphone was a Droid 1. Then I found the Nexus... Galaxy Nexus LTE unlocked & rooted...
AOKP JB build ROM, IMO JB exp Kernel,
Root Apps - Titanium Backup, Root Explorer, SetCPU, ROM Toolbox, Rom Mangler/ClockworkMod, CWMR Touch, Lightflow, SD Maid, Nova Launcher
Different apps need different return windows - from zero to whatever. Display the return window with the app for the user to see. Not a lot of programming or hassle to do this.
Regardless, as a default, I think 15 minutes is unnecessarily too short.
Unrelated, it would be helpful to allow users to roll back to a previous release, in case they run into trouble with an update.
It's almost impossible to do bulletproof testing on a bazillion different phones.
Last edited by BigButtonsKeyboard; 04-03-2012 at 12:38 AM.
I only purchase apps when I know they will work, i.e. another reviewer with a bionic has used the app. I have no issues with the 15 minute return policy. In fact, with digital media, I'm surprised Google hasn't initiated an "as-is" policy and discontinued refunds altogether. It would be the smart way to go with this, considering almost every other digital media company has done the same in some capacity.