I'm here because I am not satisfied with a regular phone. I'm here because I want to make a difference in the community and strive to do what I can. I help, I provide help, I provide solutions. Heck, MANY of us provide solutions that the VZW employees can't even conjure up with a single brain cell. I've seen many post that would have someone stating "a VZW representative told me to do it like this to fix this or that and it isn't right!" Yet someone, from this forum, comes up with a simple, perfect solution and helps fix that person's issue(s) with their phone.
There are a LOT of brilliant minds here, yet VZW is hiring a lot of others that are quick to say "do factory reset!" when that isn't even the solution to the problem.
I'm here because I love the work this community has done and provided for others to learn, to use, to enjoy, and to share among others as well.
But when they make hints to shut the door on us like that, when they are the ones who opened the door for us awhile ago, then that's just screaming FOUL in every aspect.