Couple of comments:
1. Controls: iPhone also has a volume switch on the side
2. Multitask: iPhone multitasks the phone (and iPod as you noted) with almost all Apps, including email and web (with simultaneous voice and data.)
"Also, if you are reading this, chances are you not only prefer android (otherwise why are you on the forum?) but that you are the kind of person who takes the time to learn a platform. I don't think that's the general public, though that seems to be changing as people become more and more tech savvy."
You know, it is a quandry, because if that is true, and I agree on smartphones, it seems to me that your average Mac user knows their OS better than the average PC user ... I had to laugh when I realized this in dealing with computer on site service.
when I have a device, I want to do what I want with it, period. Update firmware, etc.
Anyone ever look to see what you have than can be updated? Lots: your DVD players, BD Players, portables, it's maddening to keep up at times.