Vibrant User Files Class Action Lawsuit vs. Samsung, T-Mobile

[dgstorm]

One of the members over at XDA, MicBeast, is apparently angry enough to start a class action lawsuit against both Samsung and T-Mobile, regarding their poor support of the Samsung Vibrant, and the way they have been holding back their Froyo updates for phones. We shared a report recently, here, regarding industry rumor that Samsung was doing this as a marketing gimmick to improve sales of future phones. Apparently, MicBeast, decided he was 'fed up' and would do something about it instead of just complain like most of us. Here's a quote from him,

Unfair and Deceptive Consumer Business Practices
they have continuously lied to us about the hardware,
and software reliability of this phone,
they promised us updates (to 2.2! Not the functionally dead JI6 2.1!)
over and over,
NOW they plan to release NEW galaxies
without updating the old ones they currently have
The GPS is clearly a hardware defect.
There are just too many issues with this phone
and the Customer service reps have been combative
even bullying and threatening customers!
a clear violation of US law
just let me know what your issues are,
and we can join together to fight this "TOO BIG TOO FAIL"
corporation
Anyone who has any issues whatsoever
please e mail me all your info and whatever issues you have had with this device
to my inbox

If you would like to join his fight against the tyranny of corporate greed, here is his email address: SinistaBeatz@GMail.com

Source: XDA Developers - Class Action Lawsuit

[dfuser312553]

^It was only a matter of time.

[jroc]

Wow....if this gets picked up by folks like Engadget....it could really take off.

[bazar6]

I'm just sorry to hear it's had to rise to this level. I agree with the community, and feel for y'all. I'd join the fight, but I'm on Moto, never been a Samsung fan.

[Bigaliensexmachine3000]

Right on! Fight the power brothers!

[dankish]

I like hearing about things like this! It honestly warms my heart to see people stand up for what is right! I hate how corporate giants get away with so much! Did people even do this with the iDont4? That is surprising if they didn't. IIRC, a lawyer wrote to congress about antennagate, didn't they? That's different than a large number of people that could come from this, and hopefully this doesn't get overlooked!

[jcatt]

Just tipped Engadget... Let's see if they run with the story...

[brochaos]

why is this shocking to anyone?

samsung glyde? no support, full of bugs
samsung instinct? no support, full of bugs
samsung behold 2? was that the one they lied about?

face it, samsung does not care about post sales customer support. period.

[onsht1kll]

Did samsung refuse to upgrade the software? Think that's the only way they could sue .. they could just say they are still testing the software ..


Sent from my Droid using DroidForums App

[Inkarnit]

Except that they've basically admitted that the software is ready but will be released on the Vibrant 4G and only really for sales purposes, as quoted by their CEO. Forgot where I read the article, but either here or Engadget.