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Thread: Verizon Lowering Return Time To 14 Days

  1. Droid
    MrsTokyo's Avatar
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    #51
    I see the 30 days as insurance, that's why I like it.
    With both Blackberry and Droid I've experienced faulty phones fresh out of the box soo..
    Look at your life. Look at your choices >> Tweet me! @keilyfernandez
  2. Team FreeMyMoto
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    #52
    Quote Originally Posted by MrsTokyo View Post
    I see the 30 days as insurance, that's why I like it.
    Ditto with this, although also ditto with the previous comments such as "I usually know within a week if I like the phone". I agree with both statements, but I do see the 30-days as "free insurance". Only once have I ever returned a phone, and it was with T-Mobile after ~35 days (outside the 30-day policy) because the sales rep advertised a feature on the phone that didn't exist - a speaker phone (this was ~7 years ago). After over a month, I tried using the speaker phone and for the life of me couldn't figure it out. I brought it into the T-Mobile store and the rep helped me only to learn himself that it didn't really have a speaker phone option. They allowed me to trade it in for another phone even though it was outside of the 30-day window. This is the only time I've ever returned a phone (short of returning my G1 ~4 times because OTAs bricked it, but that's different). So even though this change would have never affected me with my history, I did like having 30 days of "buyers remorse insurance".
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    #53
    At least its not 15 mins like Google's App return policy
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  4. Team FreeMyMoto
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    #54
    Quote Originally Posted by bazar6 View Post
    At least its not 15 mins like Google's App return policy
    Yeah, that's absolute crap. Half of the apps on there, you can't even get up and running within 15 minutes if they have setup/extra downloads and everything. I do see 24 hours being a bit much, but they should give you ~2 hours or so. Grrr...
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  5. Master Droid
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    #55
    I guess one's opinion comes down on how you buy a phone. If you must have it the first day that it is out then having time to evaluate it will be important to you. If you normally wait a month to take the time to look at it in the store and wait for user reviews and postings of problems then you should be able to have all the data needed to make an informed decision and have no need to return it unless it is defective. In that case you would just replace it with the same phone.
  6. Master Droid
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    #56
    Quote Originally Posted by alitke View Post
    If they tier data, which everyone is sure they will do, remove the 1 year upgrade, lower the return policy, and charge for 4G they will be a worse deal than any other carrier but b/c they have coverage that dominates everyone no one will say anything. Just stinks.
    Most don't use unlimited, some don't even want data and haven't updated their phones because they would have to pay for data to get a decent phone (I know 2 coworkers like that). I use more then most because my Droid is now my handheld computer and I hardly ever use my cell phone as a cell phone anyway. So tiered wouldn't be great for me, but not a deal breaker in changing plans unless something like netflix came up.
    I've always waited 2 years until I got a new phone. (see next point for why)
    I've never returned a phone I got (the last 2 I researched thoroughly before I bought and before that they were under $30 or free, so hey...)
    4G would only be a deal breaker for me if I couldn't get any other service.
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