15 minutes is insufficient time to fully evaluate an app. I will demo fewer apps as a result. Not liking this change.
This new layout looks great - but in my eyes the Market needs built in theming options - not everyone digs the Android green and the ability to change colors right from within the settings would indeed be an update worthy of something -
As far as the fifteen minute policy - agreed, most of the apps that I refund are within the fifteen minute window. It wasn't long ago that we were discussing the possibility of a forty-eight hour refund policy, chances are some accountant did the math and saw that most refunds were in fact (almost) automatic and decided to go with the fifteen minutes.
It probably won't affect me as much as others - but fifteen minutes is not long enough for all apps, some yes - but others not - if anything it will deter people from buying the application in the first place - for me if I don't think I can give it a good run in the twenty-four that is currently available, then I just don't download it at all -
The only thing I see that can make this better is if Developers provide a "lite" or "two day" trial basis for apps that need some testing and configuration to find out if it is going to be compatible for one's needs or not - only time will tell
A few weeks ago, I went and bought DoubleTwist's AirSync app, even though I don't use DT, because it was on sale. Then when I got back from work hours later, I was able to install the PC DT program, test it out, and decide I didn't like it.
If there were a 15-minute refund window, I would have waited until I got home to download it, the sale would be over by then, and I probably wouldn't have been able to get the service set up and working between my phone and PC in 15 minutes. I'd be out more money and without even being able to figure out whether the app was any good.
Apps like AirSync and Tasker that have longer setup times and cost more than a buck will definitely see a drop in purchases.
Sent from my Droid Incredible using DroidForums App
The United States is the land of the free because of the brave.
To all who serve or have served in the U.S. military and to your families, THANK YOU. Your sacrifices are NOT in vain!
May God continue to bless the USA
My prediction: there will be a user-revolt over the 15-minute return policy, and Google will "relent" and create a longer-term option for apps that can't be realistically evaluated in 15 minutes.
There is an undesirable side-effect that might occur here: imagine that you had 15 minutes to decide if you...wanted to keep your car...marry someone...attend a college... The optimal strategy under those kinds of time constraints is something like speed-dating...taste, move on, taste, move on, etc.
I'd imagine if we see "speed-testing" of apps--that is, a large increase in returns in the 5-6 minute window--developers will realize that users are basing their keep/return decision on very shallow experience with the product. If I were a dev, I'd try to lobby for some kind of secondary return option that gives users more time to use the product.
Meaning of gadgetrants:
(1) Goes on rants about gadgets
(2) Gadgets put him in a trants (er...um, trance)
I know there are 5 pages of this but I agree 15 is NOT enough....there have been times where 24 hours wasn't enough. I bought that printshare app after the free version was working flawlessly....well started my 7 straight shift and didn't get to even launch the app for a week after I bought it.....it never connected to my printer and hasn't since....uninstalled and installed free one but apparently it updated and doesn't work either.
But I understand this is a unique circumstance. I think the refund policy should be 24 hours of runtime for the app. Not 1 day....24 hours of total use. That means for performance based apps....battery savers, task managers and so on, you will have enough time to find out if the app drains power or saves, speeds up phone or slows. With almost all other apps I usually know within 60 seconds if it is staying or going....if it makes it through first start up then within the next 5 min I know.
But I think the 24 hour use thing also influences dev's to produce a better tested or higher quality line of apps.....maybe 24 is a bit much.....but for performance based you won't know till you run it for a day.....so maybe have catagories with different refund policies. 15 min for games and "bs" apps...and a day or 24 hour use policy for tools and stuff.
Sent from my DROID2 using DroidForums App
Go to work, send your kids to school, follow fashion, act normal, walk on the pavement, watch t.v., save for your old age, obey the law, don't ask questions, and repeat after me.....I am free.
So all this and I can't filter apps by developer or by words in the app name? No ability to "never show me this app again?" I'd really like to stop using alternate market apps or market sites, but I can't browse the apps lists when all the same garbage shows up.
Why show me apps I have installed when I'm browsing for new apps? Why can't I block everything with "task" and "killer" in the name? Or everything from the dozen or so devs that spam market entries with apps that are just skins over existing web sites?
On the 15 minutes, I won't buy apps unless they have free/lite versions now, period, end of story. Forget the comments, how can I trust a society that rates up task killers? To prevent the number of app returns that occur between 16 minutes and 24 hours - which Google analysis indicates is statistically small, devs have forced themselves to give away 80% of their functionality, make the 20% worth money, killed the casual buyer who leaves half a beer on the table and eliminated the substance to a true distinction between the other market and Android's. I think it's a little early for Google to kneel to A-tier developer whining about market differences when refund, a tangible one, is a competitive advantage for the platform.