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I have the original Droid and have asurion insurance which I have been paying for monthly. I have calling problems (when I'm in a call with someone, it's very bad quality, sometimes I cannot make out what people are saying) and there is a large crack on the screen.
I heard with this insurance they will replace my phone, but since the Droid 1 is no longer in production, What will it be replaced with? And if there are multiple replacements, can I choose which one I want?
Think its the devour, not sure though.
Seems like a rip off in terms of replacement....Droid 1 is much better than devour
I'd really like to know what replacement they give me. Would really appreciate someone who has gone through this replacement process or knows 100% what they give you for a droid one. Thanks.
Try calling it can't hurt.
So I looked online and there were a few websites saying they offer the droid X or incredible in place of the original droid....Is this correct? I would love a Droid X as my replacement if thats possible
If you place a claim and there are no Original Droids to offer, they will offer you a devour/eris, ask to speak to a Supervisor and you might get an Incredible
Although I have not placed a claim on my Droid, I did call and press the subject when people were in question a few months ago of what they were replacing the Original D with...I was offered an Incredible
I doubt a DX will ever be offered, possibly a D2 though
As far as I know, and reading multiple threads on this subject, it seems to me tha there's still some original droids being sent out to people for replacements and then Dinc and Droid 2s are what I'm also reading about..just look at the threads on the homepage, as far as a devour goes, I've read where one person was told that's what they were getting after callling asurion. I've done my own research and called asurion myself, and I'm sure it'll depend on who you get and what time, but I was told that if my phone was malfunctioning my choice would include the Dinc, so try calling first before you make an actual claim
I tried calling them but they asked for my number, Should I give it to them? I would not want them making a claim for my phone when I just have questions.
They will not make an official claim until you authorize it, it is safe to give them your number, they just want to make sure you are a customer before they waste their time answering your questions