Very Loose Headphone JacK

[abraham3660]

I have a rooted droid 1, and my headphone jack recently became very loose. I mean i will put my headphones in, and the slightest (and i mean slightest!) yank or pull and the headphones disconnect and the volume comes blarring out the speakers. My main question is i dont have a warranty, but if i take it into verizon will they even care or replace it?

[tp7six]

They should replace it under warranty, but I suggest unrooting it first

[hookbill]

Yes, remove the root and take it back. For some of us it's time that our d1 warranties will be running out in a months time. I debating on whether or not to send my D1 back because of camera issues. I don't have a problem with the cameral in my D2.

[abraham3660]

Wait, so they'll replace it even if i DON'T have a warranty?

[tp7six]

If you bought it from VZW then you have a warranty, it isn't something you pay extra for

[abraham3660]

I bought it from someone off craigslist, so am i basically screwed?

[tp7six]

Unfortunately yes, to my knowledge VZW will not honor a warranty unless you are the original purchase holder

[hookbill]

Unfortunately yes, to my knowledge VZW will not honor a warranty unless you are the original purchase holder

Much to my surprise, that's not correct. Someone bought a Droid from somebody on Craigslist the other day and there was an issue with it. He called verizon, explained the situation and they are sending him out another phone.

By all means call Verizon and see if they won't help you.

[tp7six]

Hook, I figured that might be the case...at first I didn't have the "to my knowledge" in my post, then I thought of the possibility of VZW replacing it.

For the O/P you will probably have better luck on the phone as opposed to in the store, but either way Good Luck and post back with your results, we would love to know what they say about this matter

[abraham3660]

So you suggest talking on the phone (and do i just call customer support?) rather than going into the store?
Also, should i still go ahead and unroot my phone even if i talk on the phone?