I received my third warranty certified like new Droid 1 device today to have the audio during phone calls muffled and distorted. I called Verizon Customer service and was on the phone for a good 45 minutes in and out of hold. Finally the rep I was speaking with told me that she had great news and that they were going to replace my Droid 1 for the Droid 2. She ran through her things she must say and placed the order. She then told me that there is a small possibility that I could receive the Droid 1 instead, but it is slim. Before all of this she had advised me that the Droid 1's were currently out of stock. Well within the next hour I received a tracking number stating that the device had shipped. I called Verizon customer service to ask them if they could tell me whether or not the phone sent out was a Droid 1 or Droid 2 and all 4 times calling the 3 Customer service reps said it is the phone A855 (which is the Droid 1) and the Technical support rep said the same thing. What my question is is how can that be when I was just told that the Droid 1's were currently out of stock and that I was going to be receiving the Droid 2 for replacement? Is there a way that the rep that told me that I would be receiving the Droid 2 ordered the Droid 2 but on the account it states that the phone being replaced is the Droid 1? Meaning that I would receive the Droid 2, but to the support reps it says I am receiving the Droid 1. Your guys help is REALLY appreciated.