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Thread: activivation fee and return policy question

  1. Junior Droid
    rbkhockey81's Avatar
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    #1

    activivation fee and return policy question

    Hi guys, yesterday I got my first Droid, the Moto D1.

    Today I get home and the Droid 2 is officially released. I feel kind of jipped that the day after I buy my phone, a new one comes out.

    On top of that my droid that I bought came with 2.0 and verizon says I won't be able to get 2.1, I have to wait for 2.2

    I bought the phone from an authorized verizon dealer, but not the verizon store (because it was $70 cheaper there)

    My question is, if I return the phone, and get the droid 2, will I have to pay another activation fee? I know it costs like $35 and they put it on your monthly bill. So if I went in there I pay the $30 and get my $80 back. then I want to go and buy the droid 2, I pay the $200. So i've lost $30, will I have to pay 2 activation fees?

    Also how long do I have to return it?
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  3. Senior Droid
    iDr0id's Avatar
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    #2
    Id assume you would need to pay the activation again. Plus a restocking fee, 35 dollars. And from verizon, you have 30 days to return. Oh and if you return it, you will be charged a 35 dollar restocking fee.
  4. Senior Droid
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    #3
    so, that is if you return yours, ($35), and activate a new one ($35) and then buy a new droid (199). Your looking at 270 for a droid 2, before tax. Plus you already would have lost 35 from the droid you first activated. So thats 305 dollars. Go to verizon, maybe they can work something out for you
  5. Droid Sensei
    ilikemoneygreen's Avatar
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    #4
    that a bunch off bull... how is it $35 to restock? So ripped off on all the random side charges.....they should make up a "walk in the store" fee too. And maybe a "you spoke to me" fee....
    Turtle bit me.I thought they were slow....they snap so fast. ................. <3
  6. Chief Droid Scientist
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    #5
    If you're not averse to doing this to a brand new phone you could always install the ESE81 SBF to bring your phone to the stock 2.1 install - and then wait for the 2.2 OTA.
  7. Junior Droid
    rbkhockey81's Avatar
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    #6
    Quote Originally Posted by ilikemoneygreen View Post
    that a bunch off bull... how is it $35 to restock? So ripped off on all the random side charges.....they should make up a "walk in the store" fee too. And maybe a "you spoke to me" fee....
    $35 extra activiation AND $30 restock -> $65 just because my phone stopped working and I couldn't go 2 extra days w/o one. My phone is mint condition too.

    Your totally right, they probably would charge you an hourly fee for standing inside the store.
  8. Senior Droid
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    oh so its a 30 dollar restock. I just talked to a rep the other day when i bought my dx, but it tends to go in one and out the other
  9. Droid
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    #8
    Quote Originally Posted by iDr0id View Post
    oh so its a 30 dollar restock. I just talked to a rep the other day when i bought my dx, but it tends to go in one and out the other
    No, it's $35 for the restocking fee. If you're a "valued" customer, CS at *611 will sometimes credit your account the $35 fee. What valued means is anybodies guess.
  10. Droid Sensei
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    #9
    Quote Originally Posted by jdk2 View Post
    Quote Originally Posted by iDr0id View Post
    oh so its a 30 dollar restock. I just talked to a rep the other day when i bought my dx, but it tends to go in one and out the other
    No, it's $35 for the restocking fee. If you're a "valued" customer, CS at *611 will sometimes credit your account the $35 fee. What valued means is anybodies guess.
    Thats great. "Valued". SO NOT EVERY CUSTOMER IS VALUED? Hahahaha. WTF, That interesting CS.
    Turtle bit me.I thought they were slow....they snap so fast. ................. <3
  11. Master Droid
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    #10
    Well we knew the droid 2 was coming out soon. If I were you, I would have just waited. Call them up and find out

    Sent from my Droid using Tapatalk
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