I have had a Motorola Droid since Christmas time. My wife got mad at her Eris and got an Iphone. So I have gotten to use both for the last 8 months. I will never use Verizon OR the Droid again. Here is why:
Number One Reason: Conveniently outside of the 30 day return window, the slider on my Droid started to loosen up. The crazy thing is I don’t even use the keyboard, so I rarely if ever move the slider! At first it was a small bother, but over time the thing kept getting worse to the point the slider would move with simple gravity. I took the phone to two different stores and the sales reps both told me the same thing,
“Oh yeah that is just normal”.
“Really? How come the store models don’t do that?”
“Well they are new, but they are supposed to loosen up”
It may seem somewhat minute, but the thing moving all over when I am trying to type, surf, or talk, drives me nuts.
Anyway, I gave up for a while. Then the other day, I did something stupid: I dropped the phone in the toilet. Phone is fried. I have always taken good care of it and NEVER dropped it before. I called Verizon and let them know I have the insurance but have always been unhappy with the phone anyway. I looked at the new DroidX, which has no slider, and thought I could get some sort of deal on a new one. Nope. 30 minutes of polite discussion and nothing. I am stuck with a new Droid, which others on this very website have said that it will loosen up as well. I am appalled that a new version of the Droid is out only 6 months later, which by its very own existence affirms the slider had issues, and Verizon will do nothing.
Other Reasons: So I have played with my Wife’s Iphone plenty, but have been using it exclusively for the last 4 days while waiting for my replacement Droid. Over time, my Droid has slowed down, it turns on and off over and over by itself at times, and the sound quality has degraded. I have had a bunch of app conflicts, a serious issue with GPS that did not work for almost a month. The answer to the ability to use two fingers to expand, the Dolphin Browser, is still just a cheap knockoff of what Iphone did right from the beginning and is buggy at best. The Iphone is just as fast as day one, has apps I have STILL been waiting on for the Droid, takes better pictures with less Megapixels, oh and here is the big one: It costs LESS! That’s right, her service costs less than mine. Her insurance is just an $80 up front fee. No $7.99/mo and then $90 deductible for a new phone. She can go to a store and get a new one, not wait 4-5 days (no weekend delivery) for one to be shipped and then you have to figure out the setup yourself.
So Verizon, I don’t expect to bring you down, but it is going to cost a lot more than the $369 discount you could have given me. Well actually, seeing as Motorola sells the phones for $150 (hearsay), you are not really paying anything to help make it right. Instead, I will be posting messages like this on ANY forum that could possibly sway a customer from joining Verizon. And if you think my keyboard is loud, you should hear my mouth. All you had to do was continue to profit and sell me another 2 year contract a bit early and a $200 Droid X. Nuts.