My 4 month old Droid Moto855 - perfectly working, even now - has a cracked screen (dropped it *sigh*). Does anyone know if they can be repaired?
One of the reasons I did purchase insurance was the fact that I did drop my Droid and my Storm a lot. I figured eventually I'd run out of luck. So far so good, but I am paying for insurance.
one of the guys that works for me did... it sucked because he went like 8 days without his phone because you have to ship it to motorola then it takes like 3 days to turn it around then ship it back.
i ended up giving him my old POS storm 2 to activate while he was waiting to get his droid back. He said it was the worst week of his life.
First...thanks so much for your replies.
And yeah...I'm a dummy and had no insurance. Thought it was a waste of money and I'm SOOO careful with my phones. This "drop" was a fluke.
I contacted portatronics.com and they will repair it. $169 for part, $59 labor. Plus the shipping both ways. $228 + I can get one on eBay for that.
I'm going to try the Motorola repair route and see what they have to say. Garrett, how recently did your friend have his repaired? I still have my old cell phone (only a few months old) and am sure I can live with that for a couple weeks if necessary to save a couple hundred dollars.
I'll let you all know what I find out from Motorola.
no my phone never did get fixed. but theres a story.
phone screen breaks *damn*
go online to motorolas site and fill out the rma form, chat with a CSA about how i know its not under warranty and i just want to pay to get it fixed. NP
ship droid to motorola
they ship it back unfixed telling me its not under warranty and ill have to pay 75$ to fix *NO SH!7* facepalm
chat again with a new csr
they put me in the system AGAIN, this time noting its repair work and not warranty.
gives me a number to call so they can send me a fedex sticker to ship for free
i decide not to pursue because i cant afford it now
so yes motorola will fix the phone for $75 if u can deal with the customer service riggamaroo
OK, just did the online chat...information is the same as yours: $75 + shipping and taxes. They will send me email shortly with the details. I'll post when the process is all said and done to maybe help someone else in my boat.
Garrett...I'm laughing...I just re-read your last post...you sign his paychecks. Now that's what I call leverage. :0)