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Thread: please help, google screwed me

  1. bamarammin87's Avatar
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    #1

    please help, google screwed me

    Hey guys, I have a big problem and its got me furious at the s.o.b.'s at google. I woke up a week and a half ago, and saw a sign in error on my droid, asking me to enter my new google password. I figure I got hacked. Turns out it was google who hacked it. So I go to reset my password, and google informs me my account has been disabled. No explanation or anything, just a white page with one sentence: sorry, your account has been disabled. So I proceed to contact google. Nothing. I use their contact us page, and use their technical support page. Nothing. I have contacted them over 10 seperate times and no reply. No t.o.s. were broken, no spam was sent. All my bills and receiipts are in that email account. Now get this crap, I can't go to the market on my phone. No app updates, no new apps, nothing without my google password. I can't even open my freakin calendar. I made a new google acct, and I still can't open stuff. I have to wipe my phone clean and erase everything to make my new google account my main one. Its so screwed up. Wasted money on a droid, and wasted time on a gmail account. I should have stuck with hotmail. I have lots of important email and info in my email acct. What should I do? Wasted money on a now useless droid. Any ideas? I'm extremely pissed off about it. They won't fix it or even contact me. Worst customer service I've ever seen.
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  3. Premium Member
    Backnblack's Avatar
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    #2
    Quote Originally Posted by bamarammin87 View Post
    Worst customer service I've ever seen.
    It is a free service, But back to your problem....

    How many paid apps do you have? Thats the only real thing you would be losing...
    A gun in the hand is better than a cop on the phone.

    Only the Skilled Survive

    A computer lets you make more mistakes faster than any invention in human history - with the possible exceptions of handguns and tequila.

    Drill Sergeant Frick's Rules For Un-armed Combat.
    1. Never be unarmed.
    2. See Rule #1

    USMC rule # 23 of gunfighting: Be polite, be professional, but have a plan to kill everyone you meet.


  4. Super Mod/News Team
    Shadez's Avatar
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    #3
    Have you tried making a new google account then using that one?
  5. Premium Member
    BayouFlyFisher's Avatar
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    #4
    It's a VZW phone. Take it to the Verizon store. They may have a little more pull at Google than you. Worth a try.
    Baton Rouge, LA
  6. Premium Member
    Backnblack's Avatar
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    #5
    Quote Originally Posted by BayouFlyFisher View Post
    It's a VZW phone. Take it to the Verizon store. They may have a little more pull at Google than you. Worth a try.
    The instore tech will just create him a new account.
    A gun in the hand is better than a cop on the phone.

    Only the Skilled Survive

    A computer lets you make more mistakes faster than any invention in human history - with the possible exceptions of handguns and tequila.

    Drill Sergeant Frick's Rules For Un-armed Combat.
    1. Never be unarmed.
    2. See Rule #1

    USMC rule # 23 of gunfighting: Be polite, be professional, but have a plan to kill everyone you meet.


  7. bamarammin87's Avatar
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    #6
    I have tryed making a new account, it does nothing unless you wipe your phone. And I do consider it customer service seeing as I paid money for a google phone and expect it to work. And it all works arpund google stuff, and I can't get to any google stuff now. My email has been gone for a week n a half now, along with half the crap on my phone. Have 31 updates I can't download. Can't even go to my dang calendar. Btw backnblack, nice to see another pro 2a guy on here, most technology forums don't tolerate that. I got banned from computerforum.com for talking about guns and the 2nd ammendment haha. They were strict followers of the brady bunch and anti gun as I have ever seen. What's your carry gun? I just got out of myh 10mm fad as I couldn't afford it, had a dw pm10 1911 and a glock 20, got a smith lemon squeezer I carry rite now, soon gunna be a glock 19 or a colt 9mm 1911 done over by john harrison.
  8. RS Admin
    pc747's Avatar
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    #7
    Do a factory reset. Then you should be prompted to sign in again. That should allow you access back in. If not you will be able to create a new account.
    -take control of your nexus experience: Make the Vzw Galaxy nexus your Galaxy Nexus. Fastboot oem unlock (to find out how ask a rescue squad member).

  9. bamarammin87's Avatar
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    #8
    I've also posted on the google help forums last week, no contact from google then either. Just disabled my account for the heck of it. Try to recover it EVERY day. Can't get my finance emails and personal emails abd business emails, any of it. Or use google stuff on my google phone. Its b.s.
  10. Droid Ninja
    iPirate's Avatar
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    #9
    If I lost my Google account That would be the end of our relationship. I suggest pushing Google more to find your answers. Are you sure you didn't do anything fishy. ......
  11. Master Droid
    thelion's Avatar
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    #10
    I doubt they just did it for kicks and giggles. Google really doesn't get their rocks off by shutting down folks' logins for no reason. It may very well be that someone was using your account to spam. Give them some time, it is hard with written communication. If all else fails, wipe the phone and start with a brand new Google account until you can get the other one fixed.
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