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Thread: droid replacement questions

  1. Senior Droid
    Jam2it30@gmail.com's Avatar
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    #1

    droid replacement questions

    I have some questions about the manufactor warrenty. I did not get extended warrenty. Just bought the phone and took the one year warrenty that I think it came with. I have a quarky slider/loose screen/and messed up headphone Jack I hear a bunch of static whenever my phone moves around in my pocket (main reason why I want a refurb). Are these good enough reasons to get a refurb phone? And if it is what do I have to do? Go into the verizon store and show them or call customer support? And also if I get a refurb are these problems likely going to be worse with a refurb?


    Thanks guys
    Last edited by Jam2it30@gmail.com; 06-22-2010 at 11:17 PM.
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  3. RS Admin
    pc747's Avatar
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    #2
    are you wanting to get a new android device or you just want to do an exchange. Because the refurb may be a good refurb. And I believe after 3 bad refurbs you can get a diff device, but that would be unethical to use that to get a d2 or dx IMO.
  4. Senior Droid
    Jam2it30@gmail.com's Avatar
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    #3
    No I love the droid and I want to stay with it as long as the phone corporates (no quirky slider or messed up headphone jack or a loose screen)
  5. RS Admin
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    #4
    yeah expect to get a refurb. My apologies thought you was asking away to get a new device the "slick" way. But if after so many bad refurbs I believe they have to give you a new one, but do not quote me on that
  6. Senior Droid
    Jam2it30@gmail.com's Avatar
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    #5
    yeah I was just am wondering the steps involved to get a refurb and also if my problems are big enough to get one.
    Last edited by Jam2it30@gmail.com; 06-22-2010 at 11:29 PM.
  7. Master Droid
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    #6
    there is nothing wrong with a referb, they are just as good as a brand new phone out of the factory. Verizon doesn't even call them referb's anymore, they call them certified like new.
  8. Senior Droid
    Jam2it30@gmail.com's Avatar
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    #7
    So what are the steps involved do I have to bring my droid into the store or do I call them
  9. Droid
    hashsi99's Avatar
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    #8
    Quote Originally Posted by Jam2it30@gmail.com View Post
    So what are the steps involved do I have to bring my droid into the store or do I call them
    you can just call them.

    I ordered a refurb, received it, and I rejected it. It had chips in the bezel. So I called and told (verizon) I was sending it back. The lady said she'd send out another one. This time, however, I received a brand new one. Original packaging, battery, memory card, charger, everything.

    Maybe they were running low on refurbs? Maybe I just got lucky...
  10. Droid Sensei
    takeshi's Avatar
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    #9
    Quote Originally Posted by Jam2it30@gmail.com View Post
    Are these good enough reasons to get a refurb phone?
    That's your call to make.

    Quote Originally Posted by Jam2it30@gmail.com View Post
    And also if I get a refurb are these problems likely going to be worse with a refurb?
    Depends on the specific refurb you get. Some people have problems with them, some don't despite the checks that are supposed to take place.
  11. Senior Droid
    Jam2it30@gmail.com's Avatar
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    #10
    Wow that is very lucky!
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