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Thread: headed to the vzw store to swap my handset, what steps should I take?

  1. Senior Droid
    MrC1122's Avatar
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    #11
    Quote Originally Posted by eliassami5 View Post
    lol well ur one of the very few that didnt overclock once you rooted. The majority of people root just to be able to over clock their device. Thats probably the #1 reason to root, next to wifi teather and custom themes.
    Actually, wifi was a factor for rooting as well. It was mainly a case of brickphone-itus that initially stopped me from oc. lol
    When life kicks you in the a$$...don't get mad, get even!...kick it back!

    D1 SS-GBv5.5-1.25ulv
    D3 Rooted

    Razr Maxx-stock JB
  2. Droid
    FlipCpt45's Avatar
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    #12
    Quote Originally Posted by eliassami5 View Post

    rooting = over clocking = heat = can cause keyboard to un-adhere

    True. My keyboard is very hard to press and makes a crackling sound when i press it.. I'm overclocked @ 1.2ghz P3 Froyo & I've done many stress tests while trying out different Kernels (Even once with it sitting on top of a bag of ice lmfao)

    I brought my phone to VZW with it rooted and everything and the tech told me it was slowing down because of the apps... Then proceeded to say something like "Your phone.. Doesn't have it.." lol Dunno what she was referring to..

    Anyway, I should be receiving my replacement either tomorrow or weds.. I'll just flash the stock 2.1 .sbf file before I send it out with RSDLite
  3. Master Droid
    kristoff125's Avatar
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    #13
    On the bright side, unrooting / restoring to stock is easier than rooting.
    Also, verizon doesn't care if you root, maybe in corporate policy they do, but at the store where they get #'s from you having a contract with a data plan, they don't.
  4. Master Droid
    techguru's Avatar
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    #14
    Quote Originally Posted by eliassami5 View Post
    Quote Originally Posted by techguru View Post
    Rooting does NOT void a warranty. Unless Verizon can prove that your issue is caused by your modifications (and a loose keyboard certainly doesn't count) than it is ILLEGAL for them to withhold warranty service or replacement.

    This link is about car modifications, but the law is not specific to motor vehicles only.
    Magnusson-Moss Warranty Act

    General information: Magnuson?Moss Warranty Act - Wikipedia, the free encyclopedia

    Alan
    ..wrong...........

    From Motorola's Droid Warranty, under exceptions:

    âUnauthorized Service or Modification. Defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, or modification in any way by someone other than Motorola, or its authorized service centers, are excluded from coverage.

    and, from asurion:

    j. Virus
    Computer virus or any other malicious code or
    similar instruction that:
    (1) Disrupts the normal operation of the Covered
    Property; or
    (2) Results in destruction of or unsuitability of data
    or programs stored in the Covered Property.

    and

    l. Intentional Loss or Damage
    Damage to Covered Property which is the result
    of it having been used in a manner inconsistent
    for which it was designed or intended
    by the
    manufacturer. We also do not cover damage that is
    intentional or the result of abuse.
    No, your quotes go directly to my points. Only damage that is caused by software modifications or use outside the agreed to uses can void the warranty. Physical damage is covered no matter what software you are running (other than possibly a burned out processor from over-clocking, but then it would be pretty hard for them to prove you rooted anyway).

    Alan
  5. Master Droid
    techguru's Avatar
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    #15
    Quote Originally Posted by LtKen View Post
    Quote Originally Posted by techguru View Post
    Rooting does NOT void a warranty. Unless Verizon can prove that your issue is caused by your modifications (and a loose keyboard certainly doesn't count) than it is ILLEGAL for them to withhold warranty service or replacement.

    This link is about car modifications, but the law is not specific to motor vehicles only.
    Magnusson-Moss Warranty Act

    General information: Magnuson?Moss Warranty Act - Wikipedia, the free encyclopedia

    Alan


    Good luck citing Wikipedia in a court of law....
    Well duh!!! If I were to go to court, I would have the full text of the act, with highlights of the relevant portions and prior case law to back it up. The articles were to provide the OP with some assurance and something to show the Verizon store bot that he means business if they give him a hard time.

    Alan
  6. Super Moderator
    jntdroid's Avatar
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    #16
    it takes all of 5 minutes to unroot if you're familiar at all with the process... so why not play it safer than sorry and just do it, especially if you're giving the phone back anyway
    "...life is 10% what happens to me and 90% how I react to it."

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    The only dumb question is the one not asked.
  7. Droid
    jomama22's Avatar
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    #17

    Re: headed to the vzw store to swap my handset, what steps should I take?

    If you have rom manager they have stock images that aren't rooted that you can flash on your droid even while at the store

    This is what I did and it took 5 min. Just make sure to make a backup first

    Sent from my Droid using Tapatalk
  8. Master Droid
    STIDRIVER's Avatar
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    #18
    I've had a few defective phones swapped out in the last 7 years... In my experience they don't even look that hard... Especially since this is a physical problem... I'd bet the farm they take one look and immediately hand you your replacement. I'm not seeing the Verizon tech having the knowhow or the time to make the "rooted+overclock+heat=keyboard falling apart" connection....
    GO RED WINGS!!!!!!!!!!!!!!
  9. Droid
    jomama22's Avatar
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    moto droid
    #19

    Re: headed to the vzw store to swap my handset, what steps should I take?

    I actually had a ***** from verizon not swap or my phone when the headphone jack waa broken. She lifteraly grabbed her headphones and
    Tried to tell me it was fine. When I showed her that if you turned it at all it cracked she said "You shouldn't move it when listening"

    So yes, they can be ****ing jackasses

    Sent from my Droid using Tapatalk
  10. Droid
    FlipCpt45's Avatar
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    #20
    What the heck?

    Refurbs are practically brand new phones with all the accessories? Badass.
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