This morning as I got out of my truck my Droid popped out of the swivel holster and fell onto an asphalt parking lot that was full of loose asphalt bits. It landed on the face and suffered small scratches on the glass, could live with them I suppose. But the black bezel surrounding the glass took major hits, lots of scratches and even deep chunks of paint gouged out, including where the bezel meets the glass. In fact it looks like in one spot, the gouge in the bezel also took a tiny chunk of glass with it. I'm really surprised the glass didn't shatter. The keyboard slides out easier now, it seems. There's so much damage done, and it's only a week old.
I had been considering returning it anyway, and going across the street to a Best Buy for a Dell price match but no way the Verizon store will simply take it back with this damage.
Bought it a Verizon company store, have not even mailed in my rebate request yet. Do I have any options in getting this replaced. Will the store replace it for a fee?