the main theme you should take away ,as someone pointed out,is that not everything is black and white.
in some cases, i would award a refund in a similar situation. others, i wouldnt.
in this case, i wouldnt. you were aware ,im sure, of the possibility of problems arising when getting your mother a phone like the droid eris.and as others have stated, "air plane mode" is only one example of how easily this problem could have been avoided.
despite all of this, the OPs attitude is what makes me so sure the CS agent did the right thing.
you are not entitled to a total refund. ignorance is not an excuse this time. and if you are too stubborn to accept the credit, and instead opt to be out twice the amount of the bill in etf, then you just convinced me even more that you deserved it.
it is in black and white though... well red to
Remember, it was the guys mom, who probably didn't read the TOS, or your muddle-minded opinion about being responsible for everything from Eve on. Are you really that callous? Don't you admit that you, or no one you know (unless a tort lawyer is in your tight lil' click-and YOU KNOW, its "LIL") reads all warnings, TOS req's, liability disclaimers, and on and on. I bet you a lot of your bluster for the next 2 days that YOU-YEAH YOU FIDDLEFA*T, haven' read the Johnson & Johnson recall notice AND disclaimer about Extra-Strength Tylenol, have ya, smarta**? But I bet you, or someone you care about (Bert N' Ernie, maybe?) H-A-S taken a Tylenol or some other J & J product that is listed in the last YEAR-yup-the recall has been going on for a long time.........
Cruise Ship Coverage
seriously, it wasnt that hard, 3 clicks. Come on people, its really sad when you need to be spoon fed and your over hte age of 18. Are you really that lazy and short minded? I hope you do not hold a job of power where you must manage and do actual work.
So, loosen your girdle, Twilliker, and relax. VZW doesn't need your moronic fan chatter, nor does the majority of consumers enjoy your Bean-Counter slant on things!
Now figure out who still thinks you're cool, and use your LG VX8300 to give 'em a call!
obviously each situation warrants an unbiased opinion. honest mistakes do happen, and refunds are there for that. ive been overcharged because incompetent employees failed to explain charges correctly to me. in cases such aS these, a credit would be a good solution. but not in OPs case. but anyway, obviously i agree with the fact that OP is wrong.so back off
Well, I would rule IN FAVOR of the guys mom. If you buy your mother a dog, so she feels better about living in that Assisted Living Apt you stuffed her into, and she gets a sign to go on her door, and around her back yard that says, "BEWARE-DOG MIGHT BITE!" then a month later her neighbors kid sticks his arm through the fence to tease the dog, and gets bit, who should reap the reward of the impending litigation?
(I know, you think it should be YOU!) lol
Just as ignorant as believing that EVERYONE who gets a cell/device is going to know how to turn off internal apps that draw (unbeknownst to the user) data. Its just wrong to hold her liable. Unless you're for a corporate-run nation, with no pulse, or heart...just automaton bean counters to keep score!
It wouldn't pose too much of a challenge to DISABLE the Int'l Cruise Ship feature, and set it up so that if one wanted to engage it, a message would popup, or get emailed, or text to the user telling them that they need to contact VZW to turn on that service. Or at least warn them that the rates are EXTREMELY exorbitant, and caution should be used.
seriously can you please talk english. I Think your "lil click" is the friends you fine on fb and myspace. So what you just said to me, is you legally bind yourself to stuff, without reading what your signing.
Sign here dude, please
I give all my property, cash, items, as well as pension, retirement accounts, and anything of value I own.