Headphone Jack Problem

[seattle425]

I have had my Motorola Droid since Christmas of 2009 and I haven't experienced any problems until a week ago. Whenever I plug in my headphones and try to listen to music the music is either distorted or the music will play directly through the built-in speaker. The headphones become extremely sensitive and any slight movement will stop the music. If I take my phone into Verizon will they replace it for free even if I have had my phone for a few months? I have the full insurance on my phone. It is really starting to bug me since I use my Droid to listen to music a lot.

[kaboyd]

VZW should replace it without any problems. The headphone jacks are known to be defective across the board. If someone hassles you in the store just call customer service and explain your problem. I've had two exchanges for faulty headphone jacks, but beware, I will tell you the problems with distortion will come back. You may have to get a warranty exchange again down the road.

[JCo352]

From what I hear it is covered under the 1 year warranty.

[seattle425]

I'll go into the VZW store tomorrow and see what they say. Hopefully they don't hassle me and just give me a new phone for free