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Thread: Cracked Motorola Droid screen

  1. Junior Droid
    rtlange268's Avatar
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    #1

    Exclamation Cracked Motorola Droid screen

    I've been following news on this site ever since I first purchased the Droid back in December, but now after 5 months my once perfect Droid now has a large number of cracks throughout the screen due to a rough Tuesday night. The phone itself still works fine for running apps and regular usage, but the cracks definitely are distracting when using it. From looking around online I know that the warranty doesn't cover cracked screens, so my question is has anyone else broken their screen? And if so how did you get it replaced? Was it pricey? (I'm thinking most likely it will be..) Thanks in advance
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  3. Master Droid
    HermitObserver's Avatar
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    #2
    If I'm not mistaken, you can order insurance for the phone from a call or text from the phone itself. Now I may be wrong, but I'm almost positive you can still order insurance and file a claim.
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  4. Junior Droid
    rtlange268's Avatar
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    #3
    Thanks for the reply, I have the Asurion Wireless Phone Protection plan but I'm not sure if a cracked screen is covered in the plan or not. I'll look into it but I know its $89 just for the deductible
  5. Senior Droid
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    #4
    It is covered I had to get mine replaced unfortunately.
    Attached Thumbnails Attached Thumbnails Cracked Motorola Droid screen-2010-03-12-20.11.54.jpg  
  6. Senior Droid
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    #5

    Re: Cracked Motorola Droid screen

    I thought the screen was gorilla glass? Pretty much unbreakable and scratchproof? I guess its nice to know this now.

    Sent from my Droid using Tapatalk
  7. Droid Ninja
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    #6
    Quote Originally Posted by darksiiide View Post
    I thought the screen was gorilla glass? Pretty much unbreakable and scratchproof? I guess its nice to know this now.

    Sent from my Droid using Tapatalk
    There have been several threads about this, debates if you will.

    Gorilla Glass is a highly RESISTANT glass, not bullet proof.

    Even though you see the videos of keys not being able to scratch the glass, many users have reported debris similar to sand in their pocket that has scratched the screen. Several owners have also gotten cracks from dropping it, but it appears more to be hitting the phone at a certain angle/spot to cause stress across the plate of glass opposed to applying direct force to it.
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  8. Droid Ninja
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    #7
    mine broke once too
  9. Droid Sensei
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    #8
    When my dad showed me his incredible he said they put a protective scratch screen on it...

    We were at dinner so I took a fork to my droid glass... no marks.
  10. Droid Sensei
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    #9
    Quote Originally Posted by rtlange268 View Post
    Thanks for the reply, I have the Asurion Wireless Phone Protection plan but I'm not sure if a cracked screen is covered in the plan or not. I'll look into it but I know its $89 just for the deductible
    Sure it does. You can always look up the info online yourself (or call 611):
    Verizon Lookup

    Quote Originally Posted by SSHGuru View Post
    When my dad showed me his incredible he said they put a protective scratch screen on it...

    We were at dinner so I took a fork to my droid glass... no marks.
    The scratching material needs to be harder than the screen material. Keys are not and I'm guessing your fork wasn't either.
    Last edited by takeshi; 05-12-2010 at 07:04 AM.
  11. Master Droid
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    #10
    I thought the deductible was 90.00 for the Droid.

    Mine saying 50.00, is that an error?

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    Deductible $50.00
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