The $35 isnt a restocking fee. You only incur the $35 charge if you return one device for another. If you wait at least three days between the return of one device and the purchase of another device, you don't get charged the $35. I know you got it from Costco so this doesn't apply.
Also, are you sure your NE2 is $100? I know they now only give $50 NE2 credit. Btw, buy it wherever you like....VZW screws you to by accident sometimes too.
To the OP I can say this, when I worked with phones I asked about a similar situation to what you are in. I asked if a customer can completely cancel their upgrade and go back to the original phone and contract. In most cases, yes you can. I would go to Costco, reverse the upgrade, then go to Verizon corporate and use your NE2. The only disadvantage to Wal-Mart and the like, is we can't honor the discount due to the major discounts given through Wal-Mart.
P.S. I'm not trying to be bitter, I just hate it when people blame employees at places were they don't understand about things that go on behind the scenes.
Last edited by ClaudioKilgannon; 04-28-2010 at 10:44 PM.
May the light of the Keywork guide you.