DroidForums.net is the original Verizon Android Forum! Registered Users do not see these ads. Please Register - It's Free!
Results 1 to 6 of 6

Thread: Need suggestions/advise on exchanging at BestBuy

  1. mikeatdroidforums's Avatar
    Member #
    414
    Join Date
    Nov 2009
    Posts
    80
    Phone
    Enter Current Phone Here
    #1

    Need suggestions/advise on exchanging at BestBuy

    Hey all,

    Last weekend I had bought a case at Verizon which snaps on with serious attitude and comes off grudgingly. I had managed to remove it last Saturday night to clean the camera lens, and when I put it back on, the case ended up 'prying,' up the molding on the side of the phone where the volume and camera button is. I pulled it way up and held it there while I frantically tried to get the case back off.

    At any rate, I'm overly cautious by nature and although I'm almost positive nothing is wrong, I'd rather return it and get another one. So here is the problem. Trying to return this to BestBuy for an exchange is going to be difficult. There are no glitches that I can think of to blame it on as just about every complaint I've seen so far is being corrected with the software fix. Does anybody know how I might be able to exchange this for another Droid?

    Thanks all,

    Mike
  2.  
     
     
     
  3. sir
    sir is offline
    Master Droid
    sir's Avatar
    Member #
    2083
    Join Date
    Nov 2009
    Location
    Raleigh, NC
    Posts
    256
    Liked
    1 times
    Phone
    Motorola Droid
    #2
    I hear people are returning theirs for dust under the screen, or the battery door being loose, and other stuff. I'm sure there's some nifty reason that can be brought up. I just haven't returned me for anything so I'm not sure first-hand what works and what doesn't.
  4. Senior Droid
    drewshaver's Avatar
    Member #
    2127
    Join Date
    Nov 2009
    Posts
    121
    Phone
    verizon droid
    #3
    If you have the receipt, you can return any hardware to BB within 30 days. Return it then go buy it somewhere else. Or come back later and buy it (make sure they don't try and give the same one back to you).
    If they notice the damage, they will prolly ask you about it. You may want to say upfront that is why you are returning it and it came that way. They will pretty much have to believe you. Just don't say that is why you are returning it after they notice the damage - too obvious you were trying to hide it. I don't know how obvious it is so its hard to say what is your best approach. But they will prolly let you.
  5. Droid
    ericwiz's Avatar
    Member #
    3428
    Join Date
    Nov 2009
    Posts
    68
    Phone
    Moto Droid
    #4
    I dont believe you need a reason for an exchange as long as it is within 30 days. But, it doesnt matter what you tell them, just tell them anything. Say it randomly powers down and you want to replace it.

    ~Eric
  6. Senior Droid
    drewshaver's Avatar
    Member #
    2127
    Join Date
    Nov 2009
    Posts
    121
    Phone
    verizon droid
    #5
    No , you don't need a reason, but if it looks consumer damaged they will refuse it.
  7. Senior Droid
    adam8ch's Avatar
    Member #
    1356
    Join Date
    Nov 2009
    Posts
    131
    Phone
    Motorola Droid
    #6
    I would tell them it randomly reboots constantly and the 3g goes in and out. I got my Droid replaced at BestBuy for one spec of dust that was barely visible to the eye. They didn't really care. Its a new phone, and a pretty nice one, they understand that people want their stuff to be brand new for at least a little while.

Links

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Similar Threads

  1. Leather Case suggestions and where to buy.
    By NvrEnough in forum Android Accessories
    Replies: 8
    Last Post: 11-23-2009, 07:25 PM
  2. Camera Dilemma - Please Give Me Suggestions
    By Danthok in forum Android Tech Support
    Replies: 2
    Last Post: 11-18-2009, 02:02 PM
  3. Downside to getting Droid @ Bestbuy?
    By Big D in forum Android General Discussions
    Replies: 21
    Last Post: 11-18-2009, 12:41 AM
  4. [SITE SUGGESTIONS] -IRC, Vent, Podcasts?
    By Cloppy in forum Android Tech Support
    Replies: 2
    Last Post: 11-15-2009, 04:16 AM
  5. Here's a weird one. Love some suggestions.
    By Big D in forum Android Tech Support
    Replies: 2
    Last Post: 11-14-2009, 05:52 AM

Search tags for this page

bestbuy exchanging phone

,

exchanging a phone at best buy

,

exhanging a phone at best buy

Click on a term to search our site for related topics.
Find us on Google+