James: Hi, my name is James. How may I help you?
-- : Hi! I have a Droid phone and I have been using the Rhapsody Beta with my Rhapsody To Go subscription. The last few days, it only plays about 30 seconds of all my songs. On the computer, it plays the full songs.
James: Sure, I will do my best to assist you with the information.
-- : Thank you
James: Am I correct in understanding that you are unable to play full length Rhapsody songs in your Droid Phone?
-- : Yes
James: Are you able to login and play full length songs in Rhapsody at your computer?
-- : Yes.
-- : I am on a forum, and apparently, I am not the only Droid user with this issue right now. Just saw another posting.
James: Rhapsody is upgrading our services tonight and unfortunately the issues you are experiencing appear to be connected. I am sorry for the inconvenience and understand your frustration.
James: Our upgrade should be complete by around 9am EST.
-- : Okay, so it may resolve itself by tomorrow?
James: Yes, You can try login and access your Rhapsody account later in your Phone.
-- : Okay. Thanks! It was driving me crazy listening to bits and pieces of all those songs! lol!
James: You are welcome.
James: Sorry for the inconvenience.
James: Is there anything else I can assist you today?
--: If it will work tomorrow, I guess I just have to wait and see. Thanks again! Hopefully, all will be fine tomorrow.