Last weekend my droids touchscreen quit working from the bottom of the screen up about 3/16 of an inch. Wierd.
Anyway. Walk in to Verizon, walk out with refurbished one.
No hassles no problems.
Backed up all my data on Astro to the SD Card.
You still have to go through and set up all of the custom ring tones to the contacts though....ugh. That took some time.