I just joined the ranks of the Droid owners/users a week ago. I recently changed jobs and the company I work for uses Verizon and as an exec I get a Droid. I am coming from a Blackberry Bold which I still have minus the data plan and use for a personal phone. Prior to that I had the original Motorola Moto Q on Sprint, and before that a Treo on Sprint back in 2005.
So far the Droid has been a pretty cool device, with lots of neat little bells and whistles, but I have to say that for having to respond to emails its the pits in comparison to the BlackBerry Bold. Even the original Moto Q was much easier to text on. I have small hands, but the flat keyed keyboard is useless and the ability to move within a sentence/paragraph to edit is next to impossible since the cursor doesn't show visually when you move it. Overall very weak as a business tool. High marks for cool gadgetry though. I may end-up having to turn my BlackBerry data back on to cover my business needs. I was watching TV tonight and the Droid commercial was on and I told my wife I guess I need pointy robot fingers to accurately press those flat little keys.
I had read that a thread where someone recommended an app that provided a different soft keyboard for the Droid that was supposedly pretty good. I hate soft keyboards, but at this point I am open to any reasonable options.