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Thread: hanging up in the middle of calls

  1. Droid Newbie
    hcbrown1's Avatar
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    #1

    hanging up in the middle of calls

    I've had a Droid since they came out and love it. Recently a friend got one and she is having a issue with hanging up on people while on the phone. I would assume she must be activating the screen and hitting the end call button by mistake but that doesn't seem to be what is happening. I never have this happen with my Droid. She even had the phone call her voice mail while in the middle of a call one time. Thought I would check here and see if anyone has had the same problem and and suggestions.
  2. Droid Ninja
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    #2
    Sounds like the phone is defective (hardware-wise.) I realize it's probably a difficult symptom to reproduce, but your friend might try using the speakerphone and see if it happens. My guess is that the proximity sensor is messed up on her phone.
  3. Master Droid
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    #3
    Quite a few people have problems with the screen not sleeping during calls like it's supposed to. This leads to them hanging up on people, dialing voicemail, etc. One somewhat common trend amongst many of these people, is long hair. For whatever reason, there are a significant number of phones (on these boards anyway) in which the proximity sensor doesn't function correctly if the user has long hair. have her try calls with her hair pulled back and see if she still has the issue. Not that that is any kind of permanent solution, but it might help diagnose the problem as a hair+sensor issue or an actual device malfunction issue.
  4. Super Moderator
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    #4
    Long hair has caused similar issues. Search for 'proximity sensor' and you may find more related threads to the problem you're addressing.
  5. Administrator
    cereal killer's Avatar
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    #5
    Quote Originally Posted by Martin030908 View Post
    Long hair has caused similar issues. Search for 'proximity sensor' and you may find more related threads to the problem you're addressing.
    +1

    Her Long Hair is causing the problem. If she moves her hair out of the way during a call it will fix the problem.

    Yes I know it's strange but it is a known issue.
  6. Droid Ninja
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    #6
    Still another reason that so many women can't be coaxed to try the Droid.
  7. Master Droid
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    #7
    For the record, my gf just got her Droid about 2 weeks ago and I warned her beforehand, and have asked her about this problem and she said she hasn't had it happen to her, hair in the way or not. Go figure.
  8. Droid
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    #8
    I'm a girl with long hair, I have all the hang up, merge calls, mute problems while I'm on a call and I make sure my hair is back and my face is away from the phone. I still have these frustrating problems!!
  9. Senior Droid
    cpinto's Avatar
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    #9
    Quote Originally Posted by hcbrown1 View Post
    I've had a Droid since they came out and love it. Recently a friend got one and she is having a issue with hanging up on people while on the phone. I would assume she must be activating the screen and hitting the end call button by mistake but that doesn't seem to be what is happening. I never have this happen with my Droid. She even had the phone call her voice mail while in the middle of a call one time. Thought I would check here and see if anyone has had the same problem and and suggestions.
    This may not be related, but there are a line of skins you can buy for the Droid at these mall booths, that do not have the cutout for the prox sensor.

    I tried it, and when covered with this skin, the screen stays on when near your face. I thought it would go blank and stay that way when the call connected, but it worked the opposite.

    Strange ...
  10. Senior Droid
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    #10
    Quote Originally Posted by Martin030908 View Post
    Long hair has caused similar issues. Search for 'proximity sensor' and you may find more related threads to the problem you're addressing.
    I have noticed girls with blond hair seem to have even more issues with the Droid.
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