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Thread: Swapped out Droids?

  1. Droid Ninja
    MrKleen's Avatar
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    #11
    Quote Originally Posted by Mayhew View Post
    My third Droid will arrive on Tuesday. The first one kept deleting all 722 contacts - several times a day. The second Droid quit vibrating upon receipt of a text, e-mail and instant message. Unacceptable. If the third one is a dud, I am going back to a Blackberry. But I really don't want to do that. Love this thing.
    Don't worry you will get one that works. I am on my third Droid also and this one is working very well. I have to wonder about Moto's build quality because the fit and finish on the second one I got was out of whack also. (and it was a brand new one)

    The Droid has got to be an expensive project for Moto, I have heard they've replaced hundreds of thousands of them.
  2. Master Droid
    johall07's Avatar
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    #12
    just did this twice within the past week one store sent in the mail and when i went to replace the replacement the other store had them in-store you just have to call and see
  3. Master Droid
    johall07's Avatar
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    #13
    Quote Originally Posted by MrKleen View Post
    Quote Originally Posted by Mayhew View Post
    My third Droid will arrive on Tuesday. The first one kept deleting all 722 contacts - several times a day. The second Droid quit vibrating upon receipt of a text, e-mail and instant message. Unacceptable. If the third one is a dud, I am going back to a Blackberry. But I really don't want to do that. Love this thing.
    Don't worry you will get one that works. I am on my third Droid also and this one is working very well. I have to wonder about Moto's build quality because the fit and finish on the second one I got was out of whack also. (and it was a brand new one)

    The Droid has got to be an expensive project for Moto, I have heard they've replaced hundreds of thousands of them.
    although this is true i hear a lot of people with phones they have had to replace 10+ times so haha i prefer 2 or 3
  4. RS Admin
    christim's Avatar
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    Premium Member
    #14
    When I had to replace mine a few weeks back I called tech support first. It was a rebooting issue. Over the phone we tried a few things including a reset but was still stuck. I had the rep call surrounding stores to reserve a swap for me. The first 3 stores had none. The last had over 30. An hour or so later I was back home with my replacement.

    Give the store in question a ring.
  5. Junior Droid
    shnick's Avatar
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    #15
    did mine after the 30-day mark... i was about a week over. had some camera issues and they mailed me a new one. i think it was a refurb. it was in a plain white box w/no battery. working just fine right now.
  6. RS Admin
    christim's Avatar
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    #16
    Quote Originally Posted by shnick View Post
    did mine after the 30-day mark... i was about a week over. had some camera issues and they mailed me a new one. i think it was a refurb. it was in a plain white box w/no battery. working just fine right now.
    That was what my replacement in the store came out of. The box was white, with black print. It reminded my of a generic-food box. It said "like-new - certified" Gotta love the marketing lingo
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