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Thread: anyone ever get into it with verizon abt rooted phones or stuck with the 500$ fee

  1. Master Droid
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    #11

    Re: anyone ever get into it with verizon abt rooted phones or stuck with the 500$ fee

    Quote Originally Posted by 93fuelslut View Post
    if something bad was to happen, could i call motorola directly for a warranty replacement before my 1year mark? like if theres no physical damages, but just keeps freezing..
    Yes. That is what the warranty actually provides for. Verizon helps customers by having devices to send out faster than the manufacturer well turn them around.

    If you're not happy with Verizon's policy on rooted phones, just use your actual warranty.
  2. Droid Ninja
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    #12
    Quote Originally Posted by vatothe0 View Post
    Yes. That is what the warranty actually provides for. Verizon helps customers by having devices to send out faster than the manufacturer well turn them around.

    If you're not happy with Verizon's policy on rooted phones, just use your actual warranty.
    thanks......do u know how to contact motorola for the warranty replacement? like a phone number or some sort
  3. Master Droid
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    #13

    Re: anyone ever get into it with verizon abt rooted phones or stuck with the 500$ fee

    Quote Originally Posted by 93fuelslut View Post
    thanks......do u know how to contact motorola for the warranty replacement? like a phone number or some sort
    Look at your paperwork. Check their website.
  4. Developer
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    #14
    I don't think a warranty will cover physical damage, that would be insurance assuming you have it.
  5. Droid Ninja
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    #15
    An SBF will unroot the phone but it won't clear the ICS Root counter.
    What is best in life? "To crush your enemies, to see them driven before you, and to hear the lamentations of their women."
  6. Droid Ninja
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    #16
    If you're not happy with Verizon's policy on rooted phones, just use your actual warranty.[/QUOTE]

    As in contact Motorola? I will tomorrow
  7. Droid Ninja
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    #17
    Quote Originally Posted by jsnweitzel View Post
    I don't think a warranty will cover physical damage, that would be insurance assuming you have it.
    Its to late to get insurance. I'm passed my 30days
  8. Droid Ninja
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    #18
    Quote Originally Posted by MissionImprobable View Post
    An SBF will unroot the phone but it won't clear the ICS Root counter.
    Guess there's no way around it...seems like vz out smarted us for NOW
  9. Master Droid
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    #19
    Quote Originally Posted by MissionImprobable
    it's no different than auto dealerships trying to void warranties because someone added an aftermarket exhaust or suspension and some completely unrelated part failed.
    I'm not sure your analogy is valid. Maybe it would apply if your phone was rooted and then there was a hardware issue - like the volume rocker fell off.

    But we're talking about altering the software on the phone, and then having a software issue. It's VERY difficult to prove that the software that was altered did not cause the software issue problem with the phone.
    Last edited by TatDroid; 10-31-2012 at 08:48 PM.
  10. Droid Ninja
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    #20
    Well fellas.............guess what I did.
    Sending my phone back saying power button has a wiggle to it and hardly works when pressed so my screen won't unlock

    Let's see what happens
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