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Thread: Okay What are My options??

  1. Master Droid
    NYZ93's Avatar
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    #1

    Angry Okay What are My options??

    I have dust under my screen and A LOT of it
    and now its really starting to bother me so can someone please list some options of what to do now!
    Droid Eris.......... 5/10
    Blackberry.......... 2/10
    iPhone..........
    Droid.......... Doesnt Even Break A Sweat
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  3. Droid
    zz500's Avatar
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    #2
    Try vacuuming it. LOL, I'm just thinking out loud before you take it back. I haven't seen anyone suggest this because it sounds so stupid. But maybe see if a vacuum nozzle can suck through the crevasses.
  4. Beta Team
    INSANENEIVIESIS's Avatar
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    #3
    go to Verizon and get a new on make sure to undo root if you have it and remove any screen protectors that are applied by water if you have one. Such as (invisible shield)
    Galaxy Nexus: ICS53F Rooted/Unlocked Thunder Bolt: CM7.1.1 Droid 1: CM6
    Team Shadow

    want to buy me some orange juice?? Donate if you like my work
  5. BavarianBuilt's Avatar
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    #4
    Definitely stop into a Verizon store and see what they can do for you. Dust is frustrating
  6. Droid Ninja
    tktouch12's Avatar
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    #5
    i have dust too. every phone/ electronic i've ever had has had major dust problems. i want to get a new one, but im worried i'd get one that has other problems.
    got eris: 12/24/09
    returned eris: 12/28/09
    got droid: 12/31/09
    rooted droid: sometime in january (right after it was released (manually))
    bb->2.1 sbf->desire rom> 2.1bb> 2.2
    got incredible as warranty replacement 8/31/10
    shattered inc screen 9/25/10-> got insurace replacement 10/4/10
    broke inc screen 10/19/10-> got warranty replacement 10/22/10
    got moto droid 1 off ebay 1/7/11
    broke inc screen 5/26/11-> got insurance replacement inc2 5/27/11
    sold inc2 & bought vzw 16gb iphone 4 6/9/11
  7. Premium Member
    hookbill's Avatar
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    #6
    This has been discussed many times. If you have dust under your screen that's a legitimate reason for replacement. Verizon will honor the warranty, however I strongly recommend you handle it from the phone. The reaction to this from Verizon store to store may vary.
    Please be respectful. Respect is #1 here at DF Please read our Guidelines of Conduct
  8. Junior Droid
    tcassio's Avatar
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    #7
    Don't carry the phone naked in your pocket.
  9. Master Droid
    NYZ93's Avatar
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    #8
    BTW vacuming = HUGE Fail for two reasons

    1.Waste of electricity
    2.Waste of my life

    im not gonna lie i was gonna try it b4 you said anything
    just givin pplz a heads up
    Droid Eris.......... 5/10
    Blackberry.......... 2/10
    iPhone..........
    Droid.......... Doesnt Even Break A Sweat
  10. Super Moderator
    Martin030908's Avatar
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    #9
    I have dust under my screen. Went into a VZW store and they wouldn't replace it. Said that it was probably getting in through the ear speaker. Then they recommended a screen protector or case to prevent it. Which makes no sense since the opening for the speaker isn't covered by either.

    Was very unhappy with the end result. They admitted they could see the dust but said because it's not interfering with operation (screen still perfectly responsive) I was not getting a replacement.

    I will be calling CS this week to complain, as it's clearly a manufacturer defect. Naked or not, in my pocket or not, there shouldn't be ANYTHING under the glass.

    If it was manufactured with no defect, it wouldn't allow the dust under the screen IMO.
  11. Droid
    zz500's Avatar
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    #10
    I suggested the vacuuming idea as tongue in cheek and it was the first idea that popped into my twisted droid head. As Martin mentioned, you may not have any luck trying to get a replacement.

    I feel your pain, and good luck with VZ.
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