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Thread: Battery Cover 3 Cheers for Verizon

  1. Master Droid
    Steve H's Avatar
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    #1

    Battery Cover 3 Cheers for Verizon

    The other day when I was talking to Verizon about the voice search problem I mentioned to the tech rep that my battery cover had fallen off when I took the phone out of my pocket. Today Fedex show up with the new and improved cover.

    THANK YOU Verizon
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  3. AMERICAS NEXT TOP MODEL's Avatar
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    #2
    Quote Originally Posted by Steve H View Post
    The other day when I was talking to Verizon about the voice search problem I mentioned to the tech rep that my battery cover had fallen off when I took the phone out of my pocket. Today Fedex show up with the new and improved cover.

    THANK YOU Verizon

    Did you have to ask for them to send you a new one or did they just blindly throw one to you by way of FedEx?
  4. Master Droid
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    Quote Originally Posted by Steve H View Post
    The other day when I was talking to Verizon about the voice search problem I mentioned to the tech rep that my battery cover had fallen off when I took the phone out of my pocket. Today Fedex show up with the new and improved cover.

    THANK YOU Verizon
    Wow that is awesome, what is different about the new cover?
  5. AMERICAS NEXT TOP MODEL's Avatar
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    Quote Originally Posted by deputc26 View Post
    Quote Originally Posted by Steve H View Post
    The other day when I was talking to Verizon about the voice search problem I mentioned to the tech rep that my battery cover had fallen off when I took the phone out of my pocket. Today Fedex show up with the new and improved cover.

    THANK YOU Verizon
    Wow that is awesome, what is different about the new cover?
    Some people were having issues depending on when you got your Droid with the battery cover sliding and or falling off.
  6. Master Droid
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    #5
    Quote Originally Posted by AMERICAS NEXT TOP MODEL View Post
    Quote Originally Posted by Steve H View Post
    The other day when I was talking to Verizon about the voice search problem I mentioned to the tech rep that my battery cover had fallen off when I took the phone out of my pocket. Today Fedex show up with the new and improved cover.

    THANK YOU Verizon

    Did you have to ask for them to send you a new one or did they just blindly throw one to you by way of FedEx?


    I didn't ask at all. Just told them that mine fell off when I took the phone out of my pocket. They wanted to confirm my address and today BINGO. Packing slip shows $4.95 and a $4.95 discount
  7. Master Droid
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    Quote Originally Posted by deputc26 View Post
    Quote Originally Posted by Steve H View Post
    The other day when I was talking to Verizon about the voice search problem I mentioned to the tech rep that my battery cover had fallen off when I took the phone out of my pocket. Today Fedex show up with the new and improved cover.

    THANK YOU Verizon
    Wow that is awesome, what is different about the new cover?
    It seems that the "pad" between the cover and the battery is thicker, it's wider for sure. The new cover takes a lot harder push to put on.
  8. AMERICAS NEXT TOP MODEL's Avatar
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    That's amazing. Coming from AT&T I'm still trying to wrap my head around actual customer support.
  9. Droid Sensei
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    Yeah, that's a known issue with the original battery cover. VZW and/or Motorola will replace it for free. FYI (for others) You just need call (either company) or go onto the Moto support site and they will send you a new one (for free). I would do it sooner rather than later thought because they have given out a TON of these and don't know how much longer they will continue with 'no hassle' replacements.
    You are right to be wary. There is much bullcrap. Be wary of me too, because I may be wrong. Make up your own mind after you evaluate all the evidence and the logic. - Mark Rippetoe
  10. Senior Droid
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    #9
    Quote Originally Posted by Steve H View Post
    The other day when I was talking to Verizon about the voice search problem I mentioned to the tech rep that my battery cover had fallen off when I took the phone out of my pocket. Today Fedex show up with the new and improved cover.

    THANK YOU Verizon
    hahaha yeah my sister got one yesterday, she got her Droid when they first came out.

    Quote Originally Posted by AMERICAS NEXT TOP MODEL View Post
    That's amazing. Coming from AT&T I'm still trying to wrap my head around actual customer support.
    hahahaha yeah, you'll get used to it, their CS is amazing compared to At&hell.
  11. Senior Droid
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    FedEx tried to deliver mine yesterday and I wasn't home. (HAVE TO SIGN FOR BATTERY COVERS!!!!!??? ) I am expecting them to show up any minute for their second attempt.
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