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Thread: asurion razr maxx backorder

  1. Droid
    fox_hound's Avatar
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    nj
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    #1

    asurion razr maxx backorder

    So I lost my new Droid razr Max .
    I claimed it lost and signed a affidavit along with my lic.
    To find out the phone is not in stock and back order .
    Asurion's the worst customer service ever .
    They called me a day week later asking if I would take a Droid razr . I told them no way I'm going to downgrade.
    I check online and they taken me off the reserved list .
    they told me it can take how ever long until, they get the phone.Then I said! What a month ,she mumbles and says is there anything else you need help with .
    Totally avoiding the questions.
    figured I blow off my stream.
    thanks for reading
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  3. Droid Newbie
    DroidNewby's Avatar
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    #2
    Quote Originally Posted by fox_hound View Post
    So I lost my new Droid razr Max .
    I claimed it lost and signed a affidavit along with my lic.
    To find out the phone is not in stock and back order .
    Asurion's the worst customer service ever .
    They called me a day week later asking if I would take a Droid razr . I told them no way I'm going to downgrade.
    I check online and they taken me off the reserved list .
    they told me it can take how ever long until, they get the phone.Then I said! What a month ,she mumbles and says is there anything else you need help with .
    Totally avoiding the questions.
    figured I blow off my stream.
    thanks for reading
    Are you still awaiting your phone from Asurion? Any update? I have a pending claim and they're telling me the phone is on back order, as well.
  4. Junior Droid
    SweetTee's Avatar
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    Razr Maxx
    #3
    Filed a claim on 3/15...I'm on back order too. Verizon isn't shipping new ones until 3/21 so maybe that's when they will be available.
  5. Droid Newbie
    eddiechi's Avatar
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    Droid Razr Maxx Asurion B-ordr
    #4

    Razr Maxxx on Backorder -assurion

    Quote Originally Posted by fox_hound View Post
    So I lost my new Droid razr Max .
    I claimed it lost and signed a affidavit along with my lic.
    To find out the phone is not in stock and back order .
    Asurion's the worst customer service ever .
    They called me a day week later asking if I would take a Droid razr . I told them no way I'm going to downgrade.
    I check online and they taken me off the reserved list .
    they told me it can take how ever long until, they get the phone.Then I said! What a month ,she mumbles and says is there anything else you need help with .
    Totally avoiding the questions.
    figured I blow off my stream.
    thanks for reading

    Hello,

    I had to file a claim for my damaged Razr Maxx today and was told it was on backorder... I'm curious what list there is or how do I find it? How long are these phones usually on backorder?

    "I check online and they taken me off the reserved list ."..........

    Thank You

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