Hey guys, new to the forums and also had a couple questions in regards to my warranty.
Long story short, my 3 year old nephew was playing around with my phone and the following day (I didn't see my phone until the next day) the phone wont turn on. I don't know if he is the one that caused it or the phone itself being faulty. At first I thought it was water damage, but after looking at all the indicators (all 3 to my knowledge), it doesn't seem so because all the stickers still have X's on them still. I called into vzw and told them my situation. I got a replacement phone and sent in the old one. At this point I don't know what caused the phone to not turn on, but if it is water damage, (assuming the indicators aren't the only cause for it) and they charge me the full retail price for the phone, would I be able to send it back instead of paying the retail price? I read on the receipt they gave me that this could happen if it were to be water damage but like I said, all the indicators still had x's on them so I ruled it out when talking to the operator. Let me know your input, I'm just trying to figure out options for the worst case scenario right now. Thanks!