Ok, I have a droid 1 that isn't working. I went into a verizon store yesterday and we called verizon and they determined I need a warranty replacement. But they said they don't have any left and won't have any more. They then said they are determining what they are going to do about droid 1 warranty replacements this week sometime, i.e. what alternatives they are going to offer. Which means I'm supposed to wait until the end of the week to call back and see what my options are. We even called the corporate store in town to see if they had any replacement droids in stock, and they didn't.
Does this sound right? Or should I call again to see if they have some more droid's in stock? I've read that they just run out of stock until they get more in. I'm stuck with a loaner phone right now, but I want to know if I should try calling again or waiting. And I'm scared they're going to offer some crap downgrade that I don't want.
Just got another rep told her I couldn't see paying $ 90 for a claim to fix a $.67 piece of plastic. This was the 4th person from verizon I have spoken with. Finally after 3 days verizon is replacing the phone. Motorola said this should have been done in the beginning and I quote....with no questions asked.... Thanks for your helps
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