My question is, if I had an account that was closed (and still owe money on it) that had my Droid on it, am I able add a line to another account and use my Droid?
Last edited by Evare; 08-19-2010 at 04:10 PM.
I switched phones and they want me to send the first phone back. Right now they have the charge on my account for both phones. If I don't send the first phone back will they up the charge to retail price? How long do I have its 10 days isn't it to send the one back?
If they don't get the phone back its full retail and they black list the esn and yea its ten says but if they get the phone back with in 90 I belive they credit it back. Just sent it back they provide a return label.
These guys work for vz and are very knowledgeable.
Turtle bit me.I thought they were slow....they snap so fast. ................. <3
I called Tech support today to find out what kind of fixes I could get for my Droid 1 which was locking up during phone calls. The tech said one of the phones on our plan was available for an early upgrade, so I went with the Droid 2. Only problem is the phone that was upgraded is not a smartphone. and the tech said I have to switch that number to the Droid 2 to prevent the full price from being charged.
How do I go about activating it, and then deactivating it so that I can put the Droid 1 number on it, without being charged the full price of a Droid 2?
You need to accept the contract extension on the line you used the upgrade on. When you get your phone there will be instructions with an 877 number to dial from a landline to accept the terms and conditions of the contract extension for the upgrade. You call that, follow the instructions as if you were putting that phone on the line you used the upgrade on, right up until the end where it asks "To activate phone on this line now, press one. To activate later, press two" Choose to activate later. Then, from the droid 2, dial *228, choose option 1 at the voice prompt, and put in the number you want that phone to actually be on.
Hope that's not too confusing. If all else fails, you can always call customer service for help.