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Thread: VZW Rep/General Account Questions only.

  1. Droid
    Saraph's Avatar
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    Is there any way to get out of the $35 restocking fee if I'm having problems with my phone and just want to upgrade to the Droid X? I just purchased the Droid on July 27th.

    Also, do you know if the Droid 2 will be the same price as the Droid 1?

    Edit: Forget it, the restocking fee question was answered, lol.
    Last edited by Saraph; 08-03-2010 at 07:35 PM.
  2. Senior Droid
    vzwtek's Avatar
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    Quote Originally Posted by Saraph View Post
    Is there any way to get out of the $35 restocking fee if I'm having problems with my phone and just want to upgrade to the Droid X? I just purchased the Droid on July 27th.

    Also, do you know if the Droid 2 will be the same price as the Droid 1?

    Edit: Forget it, the restocking fee question was answered, lol.
    Not really a way to get out of the restocking fee. If there is something wrong with your phone, if you get another one, there is no fee. Going to different model, fee.

    Droid 2 will be the original price of the droid. Same as the x, slight possibility less.
  3. Junior Droid
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    Does anyone know if stores will be getting X stock in this coming week? Around 8/14, now that my wife decided she wants a Droid X now too i have to look for 2 of em. I'm curious if i should even bother looking or just order online and wait for shipping.

    I'm waiting till next weekend to use my NE2 discount which goes in effect on the 12th.
  4. Droid
    Saraph's Avatar
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    Quote Originally Posted by vzwtek View Post
    Quote Originally Posted by Saraph View Post
    Is there any way to get out of the $35 restocking fee if I'm having problems with my phone and just want to upgrade to the Droid X? I just purchased the Droid on July 27th.

    Also, do you know if the Droid 2 will be the same price as the Droid 1?

    Edit: Forget it, the restocking fee question was answered, lol.
    Not really a way to get out of the restocking fee. If there is something wrong with your phone, if you get another one, there is no fee. Going to different model, fee.

    Droid 2 will be the original price of the droid. Same as the x, slight possibility less.
    Awesome, so I should be good on price then. I read in both the return policy and from various people online that if I return the phone as defective and opt to instead go back to my old phone for a period of 4 days, I will then be eligible for a new every 2 upgrade again. This means that I avoid the restocking fee and I can then order the Droid 2. Any actual weight to this?
  5. Senior Droid
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    I can't get my email to load on my DX properly. I want my Cox.net email to load but it won't accept them. I changed the inbound and outbound server settings and the ports to but it won't take it. Any ideas?
    Don't run, you don't want to die tired
  6. Master Droid
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    Wow...I don't know if this is the right forum, but I just happened to look at my VZW data usage for current cycle (which ends tomorrow):

    1,157,529 KB
    In Megabytes* 1,131 MB
    In Gigabytes* 2 GB

    That is some "rounding up" per their notation. Almost 800+ MB's!
    Last edited by markwebb; 08-08-2010 at 11:29 AM.
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  7. Master Droid
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    Quote Originally Posted by markwebb View Post
    Wow...I don't know if this is the right forum, but I just happened to look at my VZW data usage for current cycle (which ends tomorrow):

    1,157,529 KB
    In Megabytes* 1,131 MB
    In Gigabytes* 2 GB

    That is some "rounding up" per their notation. Almost 800+ MB's!
  8. Droid Ninja
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    Quote Originally Posted by vatothe0 View Post
    Quote Originally Posted by markwebb View Post
    Wow...I don't know if this is the right forum, but I just happened to look at my VZW data usage for current cycle (which ends tomorrow):

    1,157,529 KB
    In Megabytes* 1,131 MB
    In Gigabytes* 2 GB

    That is some "rounding up" per their notation. Almost 800+ MB's!
    It is a cool story because if they go tiered data and round up like that we are screwed.
    I had a nice signature, but the mean ate it.
  9. Droid Newbie
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    Storm 2 moving to Droid X - I hope. Requesting guidance on what I need to ask the VZW Rep to get at the following information. Questions so far have not been addressed by VZW Reps so maybe I am asking the wrong questions.

    I ordered a Droid X at the retail store Friday AM. I was told that it would ship on Monday (today) which I have my doubts on. Any guidance on how can I find out when it is forecasted to ship?

    Thanks for any feedback.

    UPDATE: Ordered in store on the 6th, did not receive any email notifications of shipments, received today the 17th at noon via Fed Ex.
    Last edited by grapechic; 08-17-2010 at 09:17 PM. Reason: updated
  10. Droid
    Saraph's Avatar
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    Quote Originally Posted by grapechic View Post
    Storm 2 moving to Droid X - I hope. Requesting guidance on what I need to ask the VZW Rep to get at the following information. Questions so far have not been addressed by VZW Reps so maybe I am asking the wrong questions.

    I ordered a Droid X at the retail store Friday AM. I was told that it would ship on Monday (today) which I have my doubts on. Any guidance on how can I find out when it is forecasted to ship?

    Thanks for any feedback.
    They should have e-mailed you the tracking info. Most likely if it ships today, it'll be at the store tomorrow. Wednesday at the latest.
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