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Thread: VZW Rep/General Account Questions only.

  1. Droid
    tylonal's Avatar
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    #41
    Quote Originally Posted by nerdbox08 View Post
    Quote Originally Posted by tylonal View Post
    Quote Originally Posted by jkhonea View Post
    That makes sense. Since I have the Imagio, basically, I'll ask them to apply the upgrade to her phone but upgrade the Droid on my EIN. Think that sounds right.
    go into the store (or do it online to get the instant rebate) and upgrade her phone, once you get the droid, and it HAS BEEN ACTIVATED on her number, only then can you swap esn's and give her your imagio, and take the moto droid for yourself.
    What about alternative number upgrades? Wouldn't this fall under that category?
    it would, however if you go into a store throwing around things like "alternative number upgrades"....more often than not, the rep will have no clue how to do, or even WHAT that is. so....its just easier this way IMHO.
    Every obnoxious act is a cry for help.


    ----Zig Ziglar
  2. Droid Ninja
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    #42
    Quote Originally Posted by tylonal View Post
    Quote Originally Posted by nerdbox08 View Post
    Quote Originally Posted by tylonal View Post

    go into the store (or do it online to get the instant rebate) and upgrade her phone, once you get the droid, and it HAS BEEN ACTIVATED on her number, only then can you swap esn's and give her your imagio, and take the moto droid for yourself.
    What about alternative number upgrades? Wouldn't this fall under that category?
    it would, however if you go into a store throwing around things like "alternative number upgrades"....more often than not, the rep will have no clue how to do, or even WHAT that is. so....its just easier this way IMHO.
    My rep was the one who told me, that's very interesting.

    Do not all reps get informed of the same information?

    (not flaming, just curious)
  3. Droid
    tylonal's Avatar
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    #43
    Quote Originally Posted by nerdbox08 View Post
    Quote Originally Posted by tylonal View Post
    Quote Originally Posted by nerdbox08 View Post

    What about alternative number upgrades? Wouldn't this fall under that category?
    it would, however if you go into a store throwing around things like "alternative number upgrades"....more often than not, the rep will have no clue how to do, or even WHAT that is. so....its just easier this way IMHO.
    My rep was the one who told me, that's very interesting.

    Do not all reps get informed of the same information?

    (not flaming, just curious)

    haha, you would think....
    alas, this is not the case. depending where a rep is trained, who trained them, and how long the training is....ya know?
    i can speak from personal experience, that when i was going thru my training, there were 8 different trainers for 8 different classes of 25 or MORE people. so...as you can imagine, over the course of a 7 or 8 week training course, things get missed, taught wrong, and skipped over.
    i hate to say it. but its a fact. lol
    so no.
    witch is why whenever you call in, it is going to be a different experience.
    Every obnoxious act is a cry for help.


    ----Zig Ziglar
  4. Junior Droid
    Ace Benjamin's Avatar
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    #44
    Hey thanks for being here. I haven't had any problems with VZW yet. All gravy. VZW to me is the best service I've had yet (incl. Sprint, Metro, AT&T, Alltel).

    Do you have any info on rollever minutes and if you will ever offer it??
  5. Super Moderator
    Vulcan1600's Avatar
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    #45
    Quote Originally Posted by jwhemmer View Post
    Hey thanks for being here. I haven't had any problems with VZW yet. All gravy. VZW to me is the best service I've had yet (incl. Sprint, Metro, AT&T, Alltel).

    Do you have any info on rollever minutes and if you will ever offer it??
    No need....if you are on the right plan.
    Thank you to all who have served or are serving our great country. You're always in my thoughts and prayers.

    Freedom is never more than one generation away from extinction. - Ronald Reagan
    --------

  6. Droid Ninja
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    #46
    Quote Originally Posted by tylonal View Post
    Quote Originally Posted by nerdbox08 View Post
    Quote Originally Posted by tylonal View Post

    it would, however if you go into a store throwing around things like "alternative number upgrades"....more often than not, the rep will have no clue how to do, or even WHAT that is. so....its just easier this way IMHO.
    My rep was the one who told me, that's very interesting.

    Do not all reps get informed of the same information?

    (not flaming, just curious)

    haha, you would think....
    alas, this is not the case. depending where a rep is trained, who trained them, and how long the training is....ya know?
    i can speak from personal experience, that when i was going thru my training, there were 8 different trainers for 8 different classes of 25 or MORE people. so...as you can imagine, over the course of a 7 or 8 week training course, things get missed, taught wrong, and skipped over.
    i hate to say it. but its a fact. lol
    so no.
    witch is why whenever you call in, it is going to be a different experience.
    I think my response got eaten, but I was just saying that does make some sense.

    It is bothersome though to have such a variance in response to simple questions
  7. Master Droid
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    #47
    Alt upgrades, buddy upgrades, or secondary upgrades all mean the same thing just different terms.
  8. Droid Ninja
    tktouch12's Avatar
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    #48
    What is the punishment for tethering our phones? And do u just look for large amounts of data or do you have a way to tell?
    got eris: 12/24/09
    returned eris: 12/28/09
    got droid: 12/31/09
    rooted droid: sometime in january (right after it was released (manually))
    bb->2.1 sbf->desire rom> 2.1bb> 2.2
    got incredible as warranty replacement 8/31/10
    shattered inc screen 9/25/10-> got insurace replacement 10/4/10
    broke inc screen 10/19/10-> got warranty replacement 10/22/10
    got moto droid 1 off ebay 1/7/11
    broke inc screen 5/26/11-> got insurance replacement inc2 5/27/11
    sold inc2 & bought vzw 16gb iphone 4 6/9/11
  9. Master Droid
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    #49
    We can figure it out. If you are at 6 gigs chances are you are tethering. We have a few tools that we can see every data connection made. Have I seen anyone with this issue? No. Could it happen absolutely. We would charge you the price for the mobile broadband connect which would be $30. The same price if you had a blackberry and were tethering.
  10. Master Droid
    xjman349's Avatar
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    #50
    Quote Originally Posted by jwhemmer View Post
    Hey thanks for being here. I haven't had any problems with VZW yet. All gravy. VZW to me is the best service I've had yet (incl. Sprint, Metro, AT&T, Alltel).

    Do you have any info on rollever minutes and if you will ever offer it??
    I just want you to know that Verizon does offer a service called Bonus Minutes. They are 500 minutes (if you qualify) that place on your account to cover overage. You have to be in the final 4 months of your contract. It does not extend your equipment contract so you would want to get these minutes before you get new equipment. They work the same as rollover minutes. They cover overage for 1 year or until they are exhausted. If you have more questions about this PM me I can give you more info.
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